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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1266 Showing 25,301-25,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good service from Geek Squad for TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. They did the work proficiently and provided all the support and explanations I asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rapid work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very pleasing with us he did the work v ry knowingly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Geek Squad services- they are very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony 50" TV and having it installed was great as we are given verbal instructions - the TV is smart, we are not. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff went above and beyond the expectations to install my new 83” LG TV quickly and professionally and left the room spotless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and set up the internet and smart options for the new TV. Quick and efficient job, and cleaned up and took the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was amazing, they were on time and new what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very smoothly without any issues. Great communication leading up to our appointment. Definitely knew what they were doing! Made it all look easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt in arrival and installation.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen worked together and got my T V working properly. You sent your best out. Made sure all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Agents were very professional and very quick with mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came early and did an excellent job installing my 65" Vizio with a full range of motion mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and great service and great people and knowledgeable. They are very nice and respectable and very polite .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win with Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and said the old mounting was great and i did not need to install a new mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did outstanding job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and ready to get right to work. Very helpful, answered any questions, explained what he was doing and how the mount worked once installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. The tech worked around some time glitches on our part. Wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mini set-up to Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Google Mini so it connected to the Nest Thermostat correctly. Also, he tweaked some other settings that would make it easier to use the Google Home portion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents who put it all together and explained some other television problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like it how the agents mounted my TV and connected my device, also I like patience and kindness of the agent. Im so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome >>>….>>…………………………………………………………………..///////.//////////////

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instillation by geek squad of my 65’ tv over my fireplace was A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome seamless 86 inch tv mourning and set up. No brainer to use them for installl

    I would recommend this to a friend