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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1266 Showing 25,301-25,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and pleasant. Installation was less traumatic than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Partner were absolutely terrific in mounting our wall TV as well as getting all the smart features explained to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. They were very professional and friendly. They mounted and connected everything with care. Great Job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, polite & efficient. Work was done in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a stellar job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians cam when they said they would and completed in the installation quickly. They set-up the TV menus and options. Outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and instslled my yv and sound system. They were a grat team and very knowledgeable about thr product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Reccommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy geek squad services. They’re professional and knowledgeable. I have also recommended their services to friends and family, who all also agrees that their services are exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with install and made sure everything worked before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mount installation for my new home and I couldn't be any happier. The service tech was professional and courteous. He did a fantastic job! Definitely calling Best Buy next time we move!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my TV mounted by Best Buy! They are legit, fast, and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less than 20 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was prompt, fast and clean. I already had the mount on the wall from the previous TV but needed help to take it off the wall and mount the new TV. It took them less than 20 minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great instalation, poor finish !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two installers. After the initial install the one with the knowledge had to leave. The person that was left behind to program the The TV to Direct TV could not complete the task. I was told that direct TV was at fault so the job was not completed and my wife and I never the proper instructions on the operations of our new TV. Direct TV was not at fault. The next day I called Best Buy and was able to program the the TV remote in less than 5 minutes. I would still like to know how to get the most out of my TV. " HELP"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunshine and his team was awesome if I ever need anything installed I would request them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on the scheduled time like they said they would to mount mt T.V. Work was professional and the job was done quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service! Very nice gentlemen that serviced us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed my Tv very quickly and hauled old one off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant lose with best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service cant lose with best buy. Will continue to buy from them. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and professional. The installation was done to my satisfaction and they walked me through the features of my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service and efficiency was amazing definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Came into our home wearing shoe covers and masks, were very polite and took time doing measurements for the mount and placement

    I would recommend this to a friend