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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1267 Showing 25,321-25,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed two TVs in under an hour!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Hung both TVs in under an hour. Tech arrived on time, was very courteous, and work quality was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the vocal point of my house is what these fine helpers were able to accomplish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would and do highly recommend Geek Squat tv installation. They do great work, are polite, and make sure everything is as I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team worked together and got job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were right on point and did all that was necessary within few minutes to get our TV up and running.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi HenryB. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    TV installation on wall Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurately measured and installed. Very kind explanation afterwards. Recommended service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the adjustability of the tv angle right and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Technician ended up needing to spend more time than expected because the old TV had been installed so long ago. He was very thorough in getting the installation completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party company come and do what I could have done. Best Buy sent Kyle from their installation crew and he did great and made the install look great! Ask for Kyle K!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry-Free Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professionals—Joanna & Angel were absolutely exceptional. Luv my Geek Quad Team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at the highest level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, the installers really did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team set up and connected our new TV. They also tested and explained how to use the remote. We love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the advance call before arriving at residence. The service man was very courteous and did a great job of mounting the TV and connecting the cable. TV works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did a great job mounting our new tv! Great communication about appointment, on time, friendly, professional and most importantly did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job installing and setting up my TV with great instructions for using remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan and Freddie were amazing. Professional, fun and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was professional and helpful, providing advice in addition to the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and helpful! Made sure we had it mounted at the perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my 65" tv without any problems. They were even early for the appointment. Great crew. Very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for better service. On time, knowlegable, answered my questions in language i understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job in mounting (over the fireplace) and setting up my TV and existing Bose sound system to it. Also set up the internet and Netflix on the TV.

    I would recommend this to a friend