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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1267 Showing 25,321-25,340 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his mounted by 65" TV. Great job, on time, complete and very professional. Also provided some advice on how to use my TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misunderstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We delayed delivery and set up so we could be on Geek Squad’s schedule. When a third-party installed arrived with our TV, I was extremely disappointed. The installed did install the TV and closed the ticket even though he was unable to set up the headset as requested. Called the store at 8 pm when we discovered the headset was too advanced for the tv. Put on hold twice for a long time. Could have come to the store, bought a new headset that night. But with the long holds, time ran out. The next day I bought a new headset and optics cable. Set up another headset install appointment. The job was finally completed, but with many unnecessary delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad made it painless to get the install completed and ensure it put the product into "wall studs" for extra strength. They also inserted the proper height, and wall positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. They arrived on time and very courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called before arrival and came early which I preferred. Everything setup as I specified and working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, again…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Agent was on time, polite, knowledgeable & went out of his way to make sure everything was perfect… Thank you, again….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and quick tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and incredibly helpful. They gave good advice and made sure I had thought everything through so that i would be happy with the final look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and pleasant. Installation was less traumatic than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very accomodating. They could not have done a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing service! The installation process was so easy! Could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD is plain AWESOME!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad teams are experts in what they do and beyond. They are very professional and courteous as well. Don't ever hesitate to use them for your TV mounting and installation and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians was very helpful and friendly. Although they did not wear a mask, I was okay because I had one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is etremely helpful and very knowledgeable with the products they service. I have always had a stellar experience in dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! Very knowledgeable and helpful. The appointment was within 2days of purchase an the technicians were right on time. 100% happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for better service. On time, knowlegable, answered my questions in language i understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV guys that came out to mounted our TV did an excellent job. Very professional and knowledgeable help set up our sound bar with our TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job. They finished the job clean and neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job. The guys know what they’re doing. Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was professional and very knowledgable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician unable to find the studs and made multiple holes in the wall. Finally, they found it and hung the tv . Happy.

    I would recommend this to a friend