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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1268 Showing 25,341-25,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed our printer very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who installed our printer was knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation tech was knowledgeable and had quite a few years experience with BB; he was also friendly and that always makes these sorts of things better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the equipment efficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech installed tv mount, connected it to my tv and made certain the equipment was operating correctly. He also instructed us about how to manipulate the tv mount. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with two TV mounts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys from Geek Squad did an excellent job with the mounting of our two TVs. Very knowledgeable, professional, prompt and thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remove broken TV and hooked a new one for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done an excellent job hooking everything up and making things work together for us. They went above there way to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would hang the TV by myself. However my wife suggested using Best Buy, as usual the wife was right. They hung it, no issues and no follow up required. Thanks Best Buy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting Ordered but not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up not wanting my tv mounted. Geeksquad understood and adjusted without any hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry I do not have the crews name on me . I have the card at home SUPER SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job installing and setting up my TV with great instructions for using remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were well versed in what to do, each having a set of tasks to do in order to install mounting bracket and mount the tv. No wasted time or steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and courteous. The Geek Squad guys are always great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to pay twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was $5000 when installed improperly by Best Buy, but 3 years later they charged again for their mistakes when it was about to fall of the wall. Been a customer for over 35 years and have Geek yearly support. Not Happy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and mounted my 43" TV. Did a great job setting up TV after he mounted it. Very happy with the service provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad= great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs was great the delivered and installed my tv on the wall professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asheville team of Brandon and Noah are extremely professional and knowledgeable. They have installed two 75” TVs and it is because of them that we felt confident in purchasing the second tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were quick and well trained, all went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and high quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV were great from beginning to end, they made sure everything was how we wanted. Their customer service was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its really that good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good deal. Works jyst like brand name, but a quarter of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job. They were very polite, respectful, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and safe tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung my new 75” tv on the wall quickly safely and efficiently. They completed the setup of the tv and answered any questions I had.

    I would recommend this to a friend