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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1269 Showing 25,361-25,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Flat screen installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician.arrived within designated time frame; was courteous and knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” SONY A80J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came in did a fantastic job! They were friendly and professional with everything. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry-Free Experience!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professionals—Joanna & Angel were absolutely exceptional. Luv my Geek Quad Team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a team came to my house and mounted my new tv on the wall, connected the remote and answered all my questions. Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! very helpful so much appreciated, will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what they are doing !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that hung our TVs were great fast, efficient, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted out sound bar and set it up the way we liked to listen to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason/Geek Squad installed this tv very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of being able to not use floor space and be able to watch tv from wherever in the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were on time and very knowledgeable. My tv was broken when they opened the box. They could not mount the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV to an elevated point but was not told about that. It was a 2 person job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thay coming in my house TV on the wall I like it I really like the way wendy do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bowers and Wilkins speakers have great clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from some decent ones to B&W sleek looking with better definition. Only problem was the sales person didn't think to check what would power them so I ended up purchasing a new amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel was knowledgeable and courteous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Daniel was impressively efficient without being rushed. Knowledgeable and respectful He made this first Geek Squad home experience a comfortable one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me get Zoom on my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at Geek Squad discussed both wired and wireless connection options with me, suggested the proper equipment, and assisted me with price comparisons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent workers. They were concerned that the TV was placed exactly where I wanted it. And they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad members that mounted my tv were very nice and were amazing with communication. They installed my tv and mounted it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Quick and easy. Professionals come from the Best Buy tech support program. Mounts are strong and set up was fast and now my TVs look great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recall the techs name but all I can say is that he was awesome. Timely, communicative, clean and fast. If we ever need Geek Squad I am going to get his name and request him!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and Experienced Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation with so smooth. Great communication, and knowledable Installlers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were the best. They were fast, efficient and extremely nice. They answered all my dumb questions and were very knowledgable.

    I would recommend this to a friend