Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek squad were knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was some sort of scheduling issue which had our agent been delayed but it was no big deal. Extremely informative and give good feedback in regards to what the best option would be to mount
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my television quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service by the entire team to include the the Best Buy customer service and Geek Squad Team. We were very glad to receive the television.
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 4 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation and service were great. They were helpful.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv in a timely manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was on time and proficient with my tv install.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great tech service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They went above and beyond setting up our TV on an existing arm. Professional and polite.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time, clean installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians arrived on time. They identified the studs perfectly, aligned the height as requested and cleaned up the stuff after installation. Cant get better.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 2 out of 5 stars
Very poor customer service…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was scheduled the week after Black Friday to install a frame tv. My wife took off from work a half day to be home for installation. At the end of the day installers were a no show no call. Upon talking to customer service I was told it was the manufacturers fault for not having inventory. After talking to the manager at my local Best Buy I found this to be a lie. We finally got it installed a week later which did go pretty smoothly. We really like the tv but the customer service was very bad. All they would compensate for my wife missing a half day was a $50 gift card and never to ownership for what happened only tried to make excuses…
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Grek squad was amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 geek squad agents that installed my tv and eall mounted stand were absolutely amazing
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 65" QLEDTV Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed our purchased 65" Samsung QLEDTV above fireplace with no issues and job well done. Also setup our DirecTV box and Fire Stick with clean wiring and excellent results.
I would recommend this to a friendRated 5 out of 5 stars
65" TV INSTALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY WERE ON TIME AND INSTALLED MY TV QUICKLY, NO DISAPOINTMENTS..!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Agent taught me how to use remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent delivered and installed new tv in no time. He was awesome.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They made it look easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say the two people who installed this were AWESOME! Professional and great to work with.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So professional. Done fast and efficient. Came early and finished early.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation was done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was happy with the Tech who did the installation. He was efficient, neat, and did a great job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad employee was on time and very friendly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers worked quickly and communicated very well with me about the installation, where I'd like the TV, etc. They left no mess behind; I'd highly recommend this service if you need a TV mounted.
I would recommend this to a friendRated 5 out of 5 stars
TVs delivered on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery service. The delivery man was nice.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed two TVs in under an hour!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! Hung both TVs in under an hour. Tech arrived on time, was very courteous, and work quality was amazing.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was amazing, so kind and knowledgeable!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
wall mount and TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys that came were nice and did everything they were hired to do. They cleaned up and explained how everything worked. Brandon was exceptional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend