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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1269 Showing 25,361-25,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Flat screen installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician.arrived within designated time frame; was courteous and knew exactly what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did the job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV exactly where I asked them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with a very high level of confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians did a great job installing our TV and answering all the question we had about the remote and TV. Great couple of guys to work with!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation tech was knowledgeable and had quite a few years experience with BB; he was also friendly and that always makes these sorts of things better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV set-up experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job with the set-up of our new TV. The team was professional, friendly and connected our TV seamlessly. So worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it is very clear and the sound is clear……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my sound bar to the wall and connected it to a TV I had bought a couple of weeks earlier. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and friendly. They did everything required left my house clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians was very helpful and friendly. Although they did not wear a mask, I was okay because I had one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew arrived on time and did a great job. Cords are hidden and the box was attached to the tv mount with ties, very good value compared to other installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the service but expensive

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job though they are very expensive for 5 mins job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flat screen is great. Pitcher is awesome and the installation crew were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know what they're doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them out twice now to install and it is so worth the expense. They know what they're doing and trouble shoot when needed. They also call before arriving which I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Geek Squad, punctual, polite, and courteous technician and very happy and impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked hard to remove the existing TV mount. It wasn’t an easy job but they kept at it and didn’t give up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down my old TV and mounted my new one and hooked it up to my devices. They showed me how to use the remote. They were so gracious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great installing New Samsung TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung Smart TV. Great color, especially Streaming News, movies and sports. The Geek Squad is the way to go!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv’s mounted and everything went well. The team was very professional and extremely nice. They were very detailed and cleaned up everything. A great customer experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sound bar isn't turning on with the tv. All is conne. cted properly. Just not synced. Have to restart tv with power button. I have spoken with Sonos and Sony. Still no solution after 2 weeks.

    No, I would not recommend this to a friend