Customer Ratings & Reviews

Dear Best Buy, I just wanted to let you know that the two people that you sent us to hang up our TV’s they hung up two TV’s for us and they did a great job and they were very nice and polite and very informative. Keep the great job going.

Geek Squad service for handling this stuff is great - and I've recommended this to many people! It just makes sense: They do stuff like this all the time. So you know it's gonna be done right, and it's gonna be done quickly.

The Rocketfish Full-Motion TV Wall Mount generally receives positive reviews for its ease of use, smooth motion, and versatility in allowing various viewing angles. I appreciate the ability to swivel and tilt the TV, as well as the included hardware for different TV sizes.

The two guys that came in to mount the 82 inch Samsung 4K smart tv that I purchased did a great job. They came in, scopes out the wall and took the appropriate measurements to center the tv and place it at the perfect height, the guys were in and out within 30 minutes.very satisfied with their work.

Francisco did an excellent job installing the wallmount on my bedroom. He came earlier than scheduled and made sure that I was a satisfied customer with the word done. I have an older model flat screen and he ran into a few minor issues but managed to make everything work perfectly. Awesome job!

The two guys that came out to install a full motion wall mount for me were great. On time, professional and thorough. There was one little thing i had to call them back for, and they were just as good the second time around. I was nervous using Geek squad after seeing some of the reviews. Thankfully my experience was a good one

The team that came out and installed our wall mount and 65” TV were friendly, courteous and very professional. They were great!

Geek Squad was incredible. My larger TV was delivered a week before installation. The day before my two TV installs (smaller was initially to be picked up and brought with the Geek Squad member), I got a call that the TV was not available, and I'd have to have a second install date for it. My Geek Squad guy got to the store on the Saturday to pick up the soundbar...he realized he couldn't pick up the TV because it wasn't there so he worked with one of his coworkers to have the coworker pick up the TV from a different store. So all in all, one day, two TVs and one soundbar all installed! Great work by your team. Apologies I don't have the gentleman's name, but he and his buddy were great!

Delivery team was very professional and did a great job installing my very heavy tv. My only complaint is the lack in communication on the time frame they were going to deliver. Initially i was told it would be delivered early afternoon, but they showed up at night and last on their route. I was just happy it got delivered after waiting 3 weeks for the tv.

Geek Squad kept me informed of when they would get to my house. They were in and out, very professional, and the TV is perfectly mounted.

The technician was professional. The set up was quick and easy. The entire process from start to finish took less than 45 minutes. The technician installed the mount, placed the tv securely onto the mount, and connected an antenna and ethernet cable for my smart tv.

Great installation. Very professional and made sure I was satisfied with the location and the picture.Took all packing with them and cleaned up the area before leaving. Outstanding Customer Service.

Excellent job mounting our 2 85-inch TV's. They also made sure that the TV's were programmed correctly in order to receive the best picture possible

The two delivery guys were great! They removed my old tv and mount and did a great job centering the new 75” tv and mount to the studs for proper installation.

The geek squad installed the wall mount and 43” tv he did a very good job installing wall mount and setting up the tv very fast and efficient

Crisp clear picture sound better with a sound bar gotta be on the wall to get full effect of the big screen Easy set up and link to internet

Because this is an 85 inch TV, the agents made sure that the wall mount would hold. The agent pulled and pushed on the mount to make sure. The agent explained the TV very clearly. So much better than installing and figuring it out ourselves.

The team called me before arrival to confirm the time and address. They were very professional and efficient. IN fact, they were patient with me when I first used the TV remote to connect the TV to my WIFI.

I'm very happy with the quality of service provided! The Geek Squad member that mounted the new office TV did a great job and even zip tied some of the wires behind the TV so that it would be better organized (also makes them less of an eyesore). I would happily request this service in the future if needed.

I never have anyone fix/install anything for me. NEVER!! This time for my new Samsung 85" I did. I thought it would be mainly about the weight, but that was just 10-20% of the issue I would have faced doing it myself. I overhaul engines and transmissions, I installed solar in my camper and wired my shop, but THIS TIME I chose to have the GEEKS to do it. I am still congratulating myself for the dumb luck that made me make that decision. It was the tech side that would have been my undoing. I'm still patting myself on my back.