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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 38,692 reviews
  • Pros mentioned:
    Ease of use, Professionalism

    Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team called me before arrival to confirm the time and address. They were very professional and efficient. IN fact, they were patient with me when I first used the TV remote to connect the TV to my WIFI.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Job completed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed and installed a new projector. The agents that came were exceptional. Later I had universal remote programmed. Agents are super and I would not hesitate to have Geek Squad come again. I will continue to call when I need help with electronics or other.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad finally came through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great, but at first the kid that waited on us booked our delivery and installation with a third party installation team that canceled and no showed on us 4 times! I went back to store ready to return everything, , but a manager realized we hadn’t been booked with geek squad and promised us THEY would show up, and refunded the price of delivery &installation, so I gave them one more chance, and was very happy with THEIR installer and also my LG tv. Always make sure you’re booked with geek squad, and no one else!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    The geek squad professionally installed my televis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were FANTASTIC! They were professional knowledgeable and cheerful. They were ready to assist with any questions and they even encourage the questions. They did a very quick end precise job and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service from Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my new LG Nanocell 4K TV installed by 2 Agents from Geek Squad. They arrived on time and did a fantastic job installing my new TV over the fireplace with a new mount. They were very knowledgeable and friendly. They took the time to set up my remote and gave me instructions on how to use it. They also answered all of my questions regarding the LG NanoCell TV Apps. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent out to highly qualified guys to install two TVs. They did a great job from start to finish. The install went smoother than I anticipated. They were very knowledgeable with the set up of these TVs. They answered questions like pros and I would highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wouldn't try to install myself. Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beyond our years to set up new electronic equipment. The installer did a great job and a very neat job. He also explained how to use the TV clearly and exhibited no rush to be out the door even though we were his last customer. It is so different than the old TV with many more features that it is an adventure to learn but we're getting there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter where my next television purchase occurs, I will definitely call the Geek Squad for my TV mounting services. These young men arrived as scheduled, were very professional, and completed my television installation without issue. I could not have asked for a more positive television installation experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY DIDNT WANT TO SPEND THE MONEY BUT SO GLAD I DID. MY HERO HUSBAND HAD THE OLD ONE HANGING CROOKED AND LOOSE. I FEEL COMFORTABLE ADJUSTING THE TILT NOT TO MENTION A PAIR OF KNOWLEDGEABLE MEN DOING ONE FABULOUS JOB, CLEANED UP WHEN UNBOXING ETC...PERFECT JOB

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up team with these 2 from Geek Squad. Very professional , very knowledgeable f both tv and mounting. Helped me understand what I needed to do to make the this set up work the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great service and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery guys were great! They removed my old tv and mount and did a great job centering the new 75” tv and mount to the studs for proper installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad did a great job installing my TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting our 2 85-inch TV's. They also made sure that the TV's were programmed correctly in order to receive the best picture possible

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Super professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time and very professional. They were quick to install and explain. I over purchased items I didn't need, so I was able to return them the next day and get my money back. I would not have known this if it weren't for them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very efficient, professional and personable. The whole thing went very smoothly. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Get it done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve had the Geek Squad mount & setup a large screen TV. I am even more impressed this time. The service people did a very complete and very professional job. Not just with the setup of my TV but also integration of a new 4K Blu-ray player, DIRECTV plus all the remotes (which were numerous). From person experience I can say, experimenting with the connection of unfamiliar technologies is fraught with problems. Save yourself lots of headaches and get the best from the hardware you’ve bought. Hire the Geek Squad rest assured the job will be done right.....the first time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Super Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians were terrific. They went above and beyond to get the job done. I had an old flat screen that was no easy feat to get off the wall. They did a top notch job with that and installing the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept me informed of when they would get to my house. They were in and out, very professional, and the TV is perfectly mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV mounting Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted professionally and quickly. Well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out and installed our wall mount and 65” TV were friendly, courteous and very professional. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, fast and reliable service, I will do it again.

    I would recommend this to a friend