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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1270 Showing 25,381-25,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind, wore masks the whole time and made sure to set expectations about the service. Arrived within the time frame as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mount Wow Will buy another one with a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent help for my elderly parents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and mounted a TV for my parents in assisted living residence and set up remotes and programming. This went very smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD EXPERIENCE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS WERE VERY PROFESSIONAL, PATIENT AND COMFORTABLE IN KNOWING MY PREFERENCES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more the merrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were courteous and professional. I purchased 4 tvs (mounted three) and they were all installed without a hitch. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice guys. Did a good job. They are young and explained a lot, but just a little too fast and too much information for us without any written instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah to the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up my television along with the sound system and it looks and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested the correct mounting needed for my TV. Had mount available for purchase on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to for mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional mounting service. I also appreciate that BestBuy will stand behind this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, technicians clearly knew what they were doing. Pleased with service and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Majestic is a great installer & very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is amazing. Majestic tweaked it until it was up to his apparently high standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 new TVs & Oz set them up for us. Everything went fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive for the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the work did a good job and were professional. However, the price for such a simple job is absurd and I can't recommend it except for particularly difficult jobs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes you get a not so good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was not familiar with the standard height to install a TV bracket. When my wife and I saw it we had him to lower it down to a more fair height. The holes were left on the wall which I had to patch up. Otherwise everything else went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung quality easy install great interface to all aspects of what’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time kept me updated on when they would arrive they were professional and efficient helped me decide with perfect placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians was very helpful and friendly. Although they did not wear a mask, I was okay because I had one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy Duty Extension Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to extend your surge protector safely. Love this extra length it provided from behind the furniture wall plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and cleaned up after themselves! Highly recommend these guys!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The geek squad came to address 3rd issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the initial installation wasn't met. two day later my tv was mounted on the wall but there was cord left dinging. The geek squad arrive 3 day later to clean the issue from the 3rd party installation

    I would recommend this to a friend