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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1271 Showing 25,401-25,420 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Mounting Ordered but not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up not wanting my tv mounted. Geeksquad understood and adjusted without any hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that came to do the work was amazing and super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted our TV super quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely considerate, timely and helpful! Our mounted TV looks awesome. We will definitely be reaching out with any future needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my tv and connected it to all my devices. Very fast and courteous service. Highly recommend them for all you tv mounting needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went over and beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech team came and installed my TV and spent alot of time making sure I knew how to operate Luis and Anthony are AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out were very helpful and personable. They got the job done and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Tech guy not a people person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good. The technician needs to work on his ‘people skills’ when in people’s homes. His knowledge was expansive but he made it too technical for the average person to understand. He belittled our contractor in front of him and me rather than work with what we had. Was glad when it was over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jason/Geek Squad installed this tv very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of being able to not use floor space and be able to watch tv from wherever in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and the guys were great! Made good recommendations and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to for mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional mounting service. I also appreciate that BestBuy will stand behind this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service i ever got. Very knowledgeable crew. Kept everything nice and clean. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and they are great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve ever had quick and convenientThank you Best Buy for being here and providing the excellent service that you do during COVID-19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they had it up in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great as a team and had it all put up and working so fast. I thought it would have taken hours it was done so fast. AMAZING service very nice guys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so sad that store and geek squad don't communicate...after 3 attempts we finally got this installed... store was told of our unique situation (which was originally done by geek squad) needed 2 people due to being up in the air. very frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work awesome job gents. Keep up the Amazing work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made sure everything was hooked up and working to my satisfaction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, again…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Agent was on time, polite, knowledgeable & went out of his way to make sure everything was perfect… Thank you, again….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tech Jesse did a outstanding job with mounting the tv and hooking everything up in less than 1.5 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performance was pretty good tv appears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was going well everything seems to be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL OF TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were awesome- they explained everything.

    I would recommend this to a friend