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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1271 Showing 25,401-25,420 of 38,693 reviews
  • Rated 3 out of 5 stars

    The geek squad came to address 3rd issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the initial installation wasn't met. two day later my tv was mounted on the wall but there was cord left dinging. The geek squad arrive 3 day later to clean the issue from the 3rd party installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice and easy. I guess they do this a lot because the wall was out of the box and mounted in less than an hour. And it was an 80 inch tv! Solid work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Partner were absolutely terrific in mounting our wall TV as well as getting all the smart features explained to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service i ever got. Very knowledgeable crew. Kept everything nice and clean. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful geek squad.they were even able to use the mount that was already there. So I was able to return the new mount if I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for flush mount LG OLED "55 gallery tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad to install. This was a gallery (flush) mount "55 OLED TV. The kit worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful, excellent and what a gentleman. I was super satisfied! Best Buy should be proud of having someone with such GREAT customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went great with the TV I purchased. Is flush to the wall, but allows for movement in any direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and did a great job, personel was friendly and explained everything. They clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew were super nice & well qualified representatives for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install & mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service installing 65 inch Television. Guys were very professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome! They are always extremely knowledgeable, professional, and very helpful. They are consistent across the board with their technological support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Neat, clean, efficient, and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job, the setup is presentable and the sound quality is wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv bracket and hsnging the TV. Only issue was the first tv eas damaged but they camd right back with a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Clean, friendly and do the job right. I wouldn't by any electronics without them installing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My televisions were installed with great care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job of providing exceptional customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and knowledgeable about their products and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff and technicians...A real pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful solving all my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad for well over 12 years. I would not know how to to get by without it. Great service and well worth the bucks.

    I would recommend this to a friend