Customer Ratings & Reviews

Jeff did a great job! We were very pleased with the service and his great attitude.

The Best Buy team set up and connected our new TV. They also tested and explained how to use the remote. We love the Geek Squad.

The agents mounted the TV in under 30 minutes. We have no devices connected to it.

The agents who connected my TV were professional. I am delighted with their service.

The Geek team was professional, experienced and thorough. They unboxed my TV, mounted it, made sure everything worked properly and took the box and packing materials with them.

Excellent service for the work performed at my home

Very professional, informative and helpful. Very satisfying I purchased this service.

Overall service and installation was better than expected. I recommend Alex and Alexis. Very good team.

The Geek Team was great in mounting my rack. They were friendly, and well respected. Thanks for doing a great job.

Best buy technicians were on time and communication was great with emails and calls before showing up to my house. They mounted the TV in a few minutes. Very happy with their work.

Very helpful in making the right decision on installation.

Very knowledgeable and professional. Easy smooth set up.

This mount worked well for the space. Only needs one stud. And the price can’t be beat!!! Highly recommend!!

This 2 man team did great. Very quick with no mess. Leader took plenty of time to review the remote and all setting with me. Can't speak for the entire squad but these 2 guys were awesome!!!

Great job. Cody sold me a great mount, Harold is a great installer. Entire experience was great plus having Total Tech made it only 50. Wow!

Tony was thorough and took his time to mount a 75” TV on a wall of an old Home. I was beyond pleased with the work. Highly recommend Geek Squad and ask for Tony.

The agents mounted my tv perfectly and professionally. They consolidated my remotes, connected all of my devices and we could not be more pleased. Excellent job

Great service. I’ll recommend this to friends and family.

Dude did a great job mounting the tv. They wasn’t able to finish because they were sold out of the wall out let box to conceal the wires in the wall but he told me now to solve that and that he would come back and fix it and he did……like FOUR WEEKS LATER! It wasn’t the installer’s fault. It was Best Buy’s fault. I was supposed to get the cables out inside our walls the next weekend, which I was told we were scheduled for but nobody showed up. I called and they apologized and said they accidentally didn’t get me on the schedule so they scheduled me for the next weekend. Again, NOBODY SHOWED UP. I called and they said no one put me on the calendar. I CALLED AGAIN and was told I was on the calendar for the THIRD STRAIGHT WEEK IN A ROW. And somebody finally showed up. Took two days off work for nobody to show up for two straight weeks. Customer service was atrocious. The worst I’ve ever experienced. I won’t deal with that again.

They did such an amazing job! Both were personable and completed the installation quickly.