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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1274 Showing 25,461-25,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    BESTDeleveryEver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally exceeded my expectations. Timely and very professional. They were courteous and explained my every question to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Times the Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got burned by third party on initial install, but Josh more than made up for it - could not be more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed the mount and TV did an excellent job. The arrived on time and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents who put it all together and explained some other television problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time with great service not to mention i purch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Not to mention that the tv was purchased from your competitor PCRichards who is the worst. I have previously purchased from you and I will continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. The tech worked around some time glitches on our part. Wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” SONY A80J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came in did a fantastic job! They were friendly and professional with everything. Would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect & Mounting - 56” and Larger, as advertized, was trouble finding my totaltech account but it was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went beyond the usual to connect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV took very little time and it was easy to tell that the installer had experience with a weak wall that we had. He also helped us to connect the signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm sure they would've done a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually ended up not using this service after all. I'm sure they would've done a great job; we've always appreciated their help in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were friendly and professional. They ensured that our new 65" TV was properly and securely installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, having the geek squad, come to the house to take care of everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two TVs installed. Mounting brackets installed for each. The Tech was on time, super knowledgeable, clean, and thorough. Totally satisfied with the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional service. Very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job. They were very polite, respectful, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install in Screened in Porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were great. we're considerate on keeping the area clean and left as if they were never there :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our printer very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who installed our printer was knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv bracket and hsnging the TV. Only issue was the first tv eas damaged but they camd right back with a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installarion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome. Took their time and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a great job and very professional work I’m very happy.

    I would recommend this to a friend