Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad fixed my tv mount quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were ontime and very nice, we needed or tv mount fixed that was installed last year. The tech found the issue and fixed the problem and remounted it
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men were terrific and showed me everything I needed to know.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Not a fan of Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of the installers. They were courteous but attempted to sell a cable that was not needed and provided no introductory training to the customers. We expected more from the $250+ service. Also, the mount was never installed.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friend- Pros mentioned:Tv mounting
Rated 2 out of 5 stars
Unable to install, extra $140 charge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were able to hang my 77inch tv. But they said they couldn’t use the tv bracket it came with and made me buy a new one the had in the truck for $140, which defeated the purpose of having a flat picture frame tv. I’m a total tech member so install was free, but the fact I had to buy another tv bracket was awful.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friend Rated 5 out of 5 stars
Definitely well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t try to mount a TV on the wall by yourself… two guys from geek squad installed the TV on the wall in about an hour and 15 minutes
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Installation was done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was happy with the Tech who did the installation. He was efficient, neat, and did a great job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied with Geek Squad Techs!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Techs were outstanding! Really appreciated their expertise and care they took installing my new TV
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Total Tech Customer for a few years. Very satisfied with their work!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Good Installation, Poor Call Director
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who performed the installation showed up on time and did a wonderful job. However, trying to schedule the appointment was an ordeal. The Best Buy voice activated call director would not recognize what I wanted done and sent me to the wrong person several times. Finally, I was able to get a good customer service person on the line by pressing 0 several times. I suggest that Best Buy scrap the voice activated call director and go back to having us push buttons for our choices.
This review is from Geek Squad® - 50" and Smaller Basic TV Mounting
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the Rescue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a new 4K tv and needed Geek Squad to set the new tv and recycle my old one that was really old. They hooked up my other electronics too and did a great job.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better keep this person. i rarely comment on someone else, but he did a better job than i expected.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very efficient, and courteous service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very efficient and neat. They quickly installed the wall bracket, and television, answered all my questions, and demonstrated the use of the remote.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional setup went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service bought was setup of the new TV & removal of the old TV; however, the old 65" was too big for the crew doing the setup, so, another appointment had to be made to remove the old TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were courteouse and got the job done quickly.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, experienced, kind and knowledgeable
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv for the price! Amazing Highly recommended.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional and Courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thorough and helpful! Made sure we had it mounted at the perfect height
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They sent me the A++ team. Super Happy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely Awesome job and customer service. My team was the best.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Punctual and prompt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More of an unboxing. They arrived right in the middle of the scheduled time slot, and wasted no time carefully installing pedestal and setting it down on the stand.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad= great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad techs was great the delivered and installed my tv on the wall professionally.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend