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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1274 Showing 25,461-25,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tech Jesse did a outstanding job with mounting the tv and hooking everything up in less than 1.5 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly. My only 2 regrets: they didn’t show me how to adjust the tv on the mount and they offered to hook up my sound bar but charged me another $50 for that easy work. Overall though, it was nice to have it done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was prompt and efficient. Assisted with wireless connection to home 5G network and streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out were very helpful and personable. They got the job done and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would and do highly recommend Geek Squat tv installation. They do great work, are polite, and make sure everything is as I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the mounting of my TV went very well and the technician connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Geek Squad, punctual, polite, and courteous technician and very happy and impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and professional. The installation was done to my satisfaction and they walked me through the features of my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was Fast and Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was awesome. He worked efficiently and had everything set up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would absolutely recommend the Geek Squad for any home install of wall mounting TV's!! Tony and Garret were very professional and friendly!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great instalation, poor finish !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two installers. After the initial install the one with the knowledge had to leave. The person that was left behind to program the The TV to Direct TV could not complete the task. I was told that direct TV was at fault so the job was not completed and my wife and I never the proper instructions on the operations of our new TV. Direct TV was not at fault. The next day I called Best Buy and was able to program the the TV remote in less than 5 minutes. I would still like to know how to get the most out of my TV. " HELP"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. Also helped out with set up. Glad we had Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to have the geek squad come out and mount my 75 inch TV and I am so happy I did! They were very courteous and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. sfafdsafadfdfasfasfsdfasd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, and experienced. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV AND GREAT SERVICE. THANKS BEST BUY!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome quick and super friendly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting, quick and easy! The guys were in and out with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and adjusted my new TV. They also explained the many features of the TV and helped us hook up additional apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Times the Charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got burned by third party on initial install, but Josh more than made up for it - could not be more pleased

    I would recommend this to a friend