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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1275 Showing 25,481-25,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job. Informative and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and advised every step. The TV looks great on the wall! They were also respectful of the Covid-19 requirements, which I appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and customer services! They cover everything for you! Professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted my 65" tv without any problems. They were even early for the appointment. Great crew. Very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my sound bar to the wall and connected it to a TV I had bought a couple of weeks earlier. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed the mount and TV did an excellent job. The arrived on time and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great and professional service. He was on time and finished in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and instslled my yv and sound system. They were a grat team and very knowledgeable about thr product and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, professional and polite. Completed all 3 tasks plus explained the operating systems to me in detail and waited ‘till everything was operating correctly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great installing New Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung Smart TV. Great color, especially Streaming News, movies and sports. The Geek Squad is the way to go!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the price to know it's mounted correctly and securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my tv in a short time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my t.v. and hooked up all my devisees and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were great. Fast, efficient and very helpful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install in Screened in Porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were great. we're considerate on keeping the area clean and left as if they were never there :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks who set up our TV were the greatest!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made our transition from an old TV to our new smart TV seemless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We discovered that my walls use metal studs. My two existing wall mounts won't work. I wish we would've used one of my existing wall mounts instead of having to buy the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick clean on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on time, clean install. Hauled away all refuse and vacuume floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing. Totally professional, friendly and did a prefect install on my wall. They also wore masks and social distanced when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy tool plan luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this bracket worked out perfectly the insulation went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and effective. What else should I say? I entered five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV was great very well experienced and also gave me great recommendations on where to locate TVs on the wall

    I would recommend this to a friend