Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1275 Showing 25,481-25,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Bill's Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent returned to adjusted previous mounting installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and quick tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and incredibly helpful. They gave good advice and made sure I had thought everything through so that i would be happy with the final look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my mounted tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job. Fast on time and easy left me with no clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great service! Ethan & Caleb went above and beyond what i expected! Would recommend Totaltech to anyone, great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my home theater system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job, the setup is presentable and the sound quality is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No thinkin required

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer.. somethin goes they fix. Much cheaper then buying new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent workers. They were concerned that the TV was placed exactly where I wanted it. And they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is etremely helpful and very knowledgeable with the products they service. I have always had a stellar experience in dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD EXPERIENCE.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS WERE VERY PROFESSIONAL, PATIENT AND COMFORTABLE IN KNOWING MY PREFERENCES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and installed my TV and connected all of the devices. All worked very well. I am very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remove broken TV and hooked a new one for us.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done an excellent job hooking everything up and making things work together for us. They went above there way to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Geek Squad Techs!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were outstanding! Really appreciated their expertise and care they took installing my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install Quickly!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Flat Screen TV with mount that I had purchased. Although mount was not the perfect, technician made it work! Would definitely use again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Agents were very professional and very quick with mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and the job was done in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is not bad. It keeps the tv close to the wall. Only thing is we originally wanted a full motion mount but they sold us this one said it would be better. With this mount it is pretty hard to plug anything in because not much room behind it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Third Party Damaged My TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy passed none of my instructions on to the third party they sent. As a result, they grabbed my TV by the panel damaging it! I now have dead pixels!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! Very knowledgeable and helpful. The appointment was within 2days of purchase an the technicians were right on time. 100% happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV guys that came out to mounted our TV did an excellent job. Very professional and knowledgeable help set up our sound bar with our TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came and installed were awesome, super nice, and knowledgeable.

    I would recommend this to a friend