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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1276 Showing 25,501-25,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend to any buyer that isnt the best at building or tech savy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested the correct mounting needed for my TV. Had mount available for purchase on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Majestic is a great installer & very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is amazing. Majestic tweaked it until it was up to his apparently high standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but great things to say about the Geek Squad - both in home deliver/set-up and customer service. Always knowledgeable, professional and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv bracket and hsnging the TV. Only issue was the first tv eas damaged but they camd right back with a good one

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    OK Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived a little late and made a bit more of a mess than they should have. The TV, however, seems well mounted. There are likely similar, if not better, services you could purchase for less money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my sister's TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a television and mount kit for my sister and Geek Squad did an outstanding job of setting up and patiently explaining everything to my sister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very through and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry I do not have the crews name on me . I have the card at home SUPER SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond setting up our TV on an existing arm. Professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class. Turned up on time and installed the new tv on the wall. Explained fully the functions of the remote for the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad part of the membership package which saves you a ton of extra money for the installation service. Get the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and connected my tv to all my devices. I highly recommend the Best Buy technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was pretty seamless - there wasn’t much communication beforehand but everything went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase and expert mount and connect. I'm never disappointed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went amazing!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad wins again! Please keep up the standard. Super helpful. Mounted both TVs professionally and help me understand everything. Very friendly and humorous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to mount a new soundbar and remount old tv with new soundbar. Very professional and performed an excellent job. Would not hesitate to recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time. They installed the TV mount in our bedroom and connected all our devices. We are very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket was ordered on line and promptly delivered. Installation was easily completed and works great. This is our second bracket and we knew it was just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount and setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service and efficiency was amazing definitely recommend!

    I would recommend this to a friend