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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1276 Showing 25,501-25,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional, fast and efficient. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did everything they promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and installed everything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job done nicely and thoroughly without damage to anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    couldn't have asked for better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I chose geek squad setup and delivery. The installer was prompt and knew what he was doing. My tv and soundbar was setup and working in no time. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, connected my sound bar and set my devices for premium viewing and listening!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its really that good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good deal. Works jyst like brand name, but a quarter of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Not on truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived in a timely manner and did a good job mounting. However, he did not have the necessary equipment to finish the job completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every good I like it you will like too every one will like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad connected it as quickly as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all of my device's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was not here to mount a TV, but to help connect one. Told us we needed a hdmi cable. We purchased the cable & hooked up TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service. The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. I could not believe how fast and thorough he was. He connected all my devices through one remote and my wife was extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of installing our new tv. He was on time, professional and cleaned up after the job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new updated swivel mechanism and connected everything back properly. Cleaned up afterwards too! Great job, great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could never have done this ourselves. Sean not only mounted the TV and set it up with our cable box, but minimized all the "hanging wires" into one which looed so much neater,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very knowledgeable & helpful throughout the entire process from where to mount & tv setup options (Fire tv etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV fast and they were respectful of my home. This is the type of crew you are happy to have work in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job to Matt and Scott, agents who did an excellent work installing and connecting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my 65"tv. They were efficient, and helpful. I already had the wall mounts up so that helped. The lead tech gave me his card and said to call him anytime if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and Tible (?) Were exceptional in their service. They took all Covid. precautions, were informed and patient with our questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and worked perfectly with our curved T.V. Geek squad installed quickly and professionally

    I would recommend this to a friend