Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1277 Showing 25,521-25,540 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time, and had it installed in no time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    anew TV Mount & Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dismount & mount of new TV was fine, but the setup was marginal. Not familiar with IPTV, which uses the Wi-Fi. Had to schedule a service call with Grande/ Astound to complete setup. Have had good experience with Best Buy and Geek Squad in the past, but not this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and worked perfectly with our curved T.V. Geek squad installed quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy Geektech!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, clean, neat, knowledgeable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down my favorite store!! Between me and my granddaughter can't get enough .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went over and beyond expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech team came and installed my TV and spent alot of time making sure I knew how to operate Luis and Anthony are AWESOME!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed mount and TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad employees installed the wall bracket and connect tv in no time at all. I was hooked up and taught about the remotes all within 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my TV. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, Gus was amazing, very professional, a true installer of TVs & Mounts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Geek Squad Techs!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs were outstanding! Really appreciated their expertise and care they took installing my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, they were on time, knew what they were doing, measured and got it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/tech team were prompt, friendly and knowledgeable. They assisted me in setting up another tech appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back saver

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad mount and set up my tv was awesome! They were efficient allowing me more time for myself and saving me the frustration and back breaking work. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, again…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Agent was on time, polite, knowledgeable & went out of his way to make sure everything was perfect… Thank you, again….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product and its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Polite, pleasant and knowledgeable! Always a pleasure to have them help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, professional and helpful with operation of product and setup. Connected to existing sound system and cleand up when leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase and expert mount and connect. I'm never disappointed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, knowledgeable and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! Installers did exactly what I asked and were very helpful!

    I would recommend this to a friend