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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1277 Showing 25,521-25,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and worked perfectly with our curved T.V. Geek squad installed quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Had no issues when installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Went above and beyond my expectations. Even provided advice for another TV that is to be replaced later in the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 55 in outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV, sound bar and set it the channels and otherr devices I needed. They showed up early and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's a samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, and the installers were awesome. There were some issues with my order, and the in store home theater manager and installer went above and beyond to get it done!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s installed my Tv very quickly and hauled old one off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    subcontractors had to come out twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the installers (not Geek Squad) had an emergency so they almost cancelled the appointment, they ended up coming out at the end of the day and completing half the job, then they came back the next day to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A swift tv install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV install was the best I've ever had. The serviceman was polite and quick. He really knew what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person responsible for set up did an admirable professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome seamless 86 inch tv mourning and set up. No brainer to use them for installl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job, the setup is presentable and the sound quality is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Exceeded My Expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally awesome level of service! They were on time, were courteous and offered great tips for using our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my new 82” TV where outstanding and very informative. They answered all questions with the exact detail I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was excellent. His skill, courtesy and friendliness were a model for all installers to emulate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was amazing, they were on time and new what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are perfectionist. They are experts in end to end delivery solutions. Nothing is left to worry about once they are asked to do the gig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DrewJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh & Preston very professional & expert geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and excellent quality installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very quickly, centered, and did excellent quality work. They were very personable and professional as well. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIXING TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUR TV SPEAKER HAD FALLEN FROM IT'S ORIGINAL INSTALATION PLACEMENT AND THE TV ITSELF WAS BEGINNIIG TO TILT. INSTALLER DID VERY WELL IN CORRECTING AND ADJUSTING OUR SET UP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and they did a custom installation based on the fact that they could not use two wall studs. They were on time, and finished within 30 minutes.

    I would recommend this to a friend