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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1278 Showing 25,541-25,560 of 38,692 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an excellent job, I love my new 75” Samsung TV. They were fast, professional, and informative. I will be calling again soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at the highest level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, the installers really did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job to Matt and Scott, agents who did an excellent work installing and connecting my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad more like Speed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made quick work of mounting my tv and left behind no mess. TV was mounted and set to our specifications all within under 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks that mounted my TV and set things up were great. They were very clean in their work and picked up after themselves. They even vacuumed! Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan and Freddie were amazing. Professional, fun and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were time efficient and clean. Would request service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job. They were very polite, respectful, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Are Real Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my 85" TV> These guys are TRUE professionals. They were neat, clean and the product was set up perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV's HUGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff! Bought a 77" TV that goes over a 55" nook. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and did a great job hanging and setting up new tv in den. Looks great! I even recommended the geek squad to a friend and they did a great job for them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made sure everything was hooked up and working to my satisfaction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine when hanging the TV, when installed. OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. IT was relativbely difficulty connection but the figure it out and my TV hasn't not fallen off the wall at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected looking forward using it I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved no complaints! Professional and thorough and explained everything. Work was timely and they cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived at the precise time he told me he would be here, worked promptly and professionally, and made sure the TV was working properly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert and the guys were great! Made good recommendations and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall bracket install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable. Will definitely recommend the geek squad Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have large entertainment center so no wall mounting but set up and information was terrific. would recommend everyone use the geek squad

    I would recommend this to a friend