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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1278 Showing 25,541-25,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did a great job mounting our new tv! Great communication about appointment, on time, friendly, professional and most importantly did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They monted our tv in no time and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. Came into our home wearing shoe covers and masks, were very polite and took time doing measurements for the mount and placement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers are very professional and easy to deal with. One of the best interactions I’ve ever had with workers in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount installed for our 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from Best Buy did an excellent job installing the mount and hiding wires for our new 75 inch TV which was just too big for us to handle ourselves. They did a great job quickly and correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very thorough in attaching the new tv to the wall. They also moved the old tv upstairs to my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was pretty seamless - there wasn’t much communication beforehand but everything went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job and the recommended mount was perfect as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow mounted our TV on the wall & did an excellent job. He was personable, social distanced & wore a mask. We would recommend this technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my apartment on time on a Saturday. They were quick and clean. They also gave me advice on other things I was interested in doing with my entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation with sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came for the installation were very knowledgeable ,friendly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians did a great job installing our TV and answering all the question we had about the remote and TV. Great couple of guys to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stone fireplace tv mounted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting our 65” tv on our stone fireplace outside!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an amazing job mounting my TV and setting it up for me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great TV, great value and great help from the Geek Squad!! I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his mounted by 65" TV. Great job, on time, complete and very professional. Also provided some advice on how to use my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting - 56” and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Connect & Mounting - 56” and Larger, as advertized, was trouble finding my totaltech account but it was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out, installed the TV and realized that the TV screen had a dark spot. He told me what to do, who to call, and 5 days later i Had a new TV and they installed it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team worked together and got job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were right on point and did all that was necessary within few minutes to get our TV up and running.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi HenryB. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.