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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1280 Showing 25,581-25,600 of 38,692 reviews
  • Rated 4 out of 5 stars

    Good TV, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful, but I was never consulted about how I wanted it mounted. I had to take 2 pictures down and if they'd moved it a bit, one could have gone back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great to our home on time, accessed the situation and quickly installed our new TV. I would have them do it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and persistent geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some challenges with the mounts that I’ve ordered, but the information and help I’ve received from Curtis has been very much appreciated. Hopefully, this last appt for mounting will be successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was Excellent , they did a great job installation and mounting the tv and make sure it working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience and tnx y’all I can watch tv in very good place now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is working perfectly, my wife loves it! Now leave me alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks Again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time and installed new tv in short order. Excellent work. They are simply the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that hung my TV were awesome! Could not be happier. Said to contact anytine w questions. Thats customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV on eBay but bought the mount from BestBuy and had the Geek Squad install it. The 2 guys that came to our house were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was fast and efficient. Very cleaned handle everything with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the adjustability of the tv angle right and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such an amazing job! Both were personable and completed the installation quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR INVESTMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, totally professional, efficient and Covid protocol observant. VERY confident that my 65" Samsung is not going to fall off the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an amazing job mounting my TV and setting it up for me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great TV, great value and great help from the Geek Squad!! I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only slightly less than the cost of the TV but worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up and Mounting great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job. The spent time and made sure everything was to my liking. They did not rush and made sure everything was working and in order before they left!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remove broken TV and hooked a new one for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done an excellent job hooking everything up and making things work together for us. They went above there way to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very satisfied.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were here on time and immediately recognized that I had metal studs and the mount wouldn't work. Explained in great detail what I needed to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for me and professional service by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv purchase from Best Buy. Exactly what I wanted! delivered and installed exactly as advertised!

    I would recommend this to a friend