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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1281 Showing 25,601-25,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers Did an excellent job with a difficult install. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount for us and 65 inch tv. They did a great job. I would highly recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased thed premium tv mounting because I wanted it done right. Jim, the tech did an excellent job of setting up, tv with existing equipment and explaining everything. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad install two TVs, 1 in the living room the other in the basement. The service was great! The tech was friendly and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a third party company come and do what I could have done. Best Buy sent Kyle from their installation crew and he did great and made the install look great! Ask for Kyle K!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was done beautifully !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful ! Very professional , well mannered , efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, responsive and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Reccommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy geek squad services. They’re professional and knowledgeable. I have also recommended their services to friends and family, who all also agrees that their services are exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV and the installation were terrific and there were no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teresa B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted the TV on the wall. TV looks and works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If at first you don't succeed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job. It took them two tries to get the TV hung at the right height, but they got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sub woofer not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great in mounting my TV and sound bar. But couldn't get my sub woofer to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the advance call before arriving at residence. The service man was very courteous and did a great job of mounting the TV and connecting the cable. TV works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and delivery scheduled. Called 10 minutes prior, just excellent service and nice guys. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent workers. They were concerned that the TV was placed exactly where I wanted it. And they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men Josh and Anton that came to my house. We’re both outstanding people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad that came this time were excellent! Smart, professional & so kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less than 20 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was prompt, fast and clean. I already had the mount on the wall from the previous TV but needed help to take it off the wall and mount the new TV. It took them less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this included in my Total Rewards package and was totally worth it. Delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and sound bar in an hour. The were professional, clean, knowledgeable, and efficient! Great service!

    I would recommend this to a friend