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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1281 Showing 25,601-25,620 of 38,692 reviews
  • Rated 5 out of 5 stars

    New Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75" is exactly what I dreamed it would be. As a new home owner I wanted to definitely upgrade from 40" sitting on the dresser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional & knew their stuff! Went without a hitch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas TV Present!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job! My grandsons were excited to get their TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that came to do the work was amazing and super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv and setup my devices perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how the geek squad came and sold me this on the fly. They helped me install my tv and all! Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv so quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job. They were quick, efficient and friendly. They cleaned up as they went along and offered to connect additional wires Etc.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Tech guy not a people person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was good. The technician needs to work on his ‘people skills’ when in people’s homes. His knowledge was expansive but he made it too technical for the average person to understand. He belittled our contractor in front of him and me rather than work with what we had. Was glad when it was over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation with sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came for the installation were very knowledgeable ,friendly and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The guys were so kind and they explain everything to me. Please, more like them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install End to End

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad did an exceptional job of politely, completely and did a great job of cleaning up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the agent couldn’t mount my T.V., he was thorough in his attempt. Super nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very well versed in ever related to the installation and hooking up the speakers I had. I couldn’t ask for a more professional crew! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, my 85” tv looks great and is secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and efficient. He and his assistant mounted and connected our TV without incident, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and Knowledgeable Service! Completed installation quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician (David) stayed late to make sure install was completed to my satisfaction— which I really appreciated - thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Put up with knowledge. Had a little vac. Looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed mounting of large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV for the price was a good choice. And the mounting service and the professionalism of the geek squad was tremendous even if there was some continuous issues with the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great work awesome job gents. Keep up the Amazing work

    I would recommend this to a friend