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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1282 Showing 25,621-25,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    quick and efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second install done for us in about six weeks. The Geek Squad techs were quick and did a great job with mounting and installing. Cleaned up when they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected looking forward using it I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ontime and very nice, we needed or tv mount fixed that was installed last year. The tech found the issue and fixed the problem and remounted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and communicated clearly throughout the entire process. Cleaned up well and provides great suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My televisions were installed with great care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job of providing exceptional customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Neat, clean, efficient, and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional & Genuine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having install work at home and WOW these guys did great! They were professional, knowledgeable & easy to understand. I WILL be calling them again for future work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved no complaints! Professional and thorough and explained everything. Work was timely and they cleaned up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Overall install of TV and Sound bar was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall installation setup of the TV and Sound bar was good. Connected to Cable TV service but they did not setup the tv wireless connection to the internet for the Smart TV options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 55 in outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV, sound bar and set it the channels and otherr devices I needed. They showed up early and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great and professional service. He was on time and finished in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to install my tv and mount were amazing. Quick, precise and efficient. TV looks great mounted into brick above my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that came out was awesome. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" OLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 55" oled tv will be installed on 24 December 2022 and they will hook up the soundbar to this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this included in my Total Rewards package and was totally worth it. Delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down my favorite store!! Between me and my granddaughter can't get enough .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, thorough and knowledgeable. They did a wonderful job. We are very pleased with the way they hung our wall mounted TV. It looks great and saved us a lot of trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were great. Fast, efficient and very helpful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate how the geek squad came and sold me this on the fly. They helped me install my tv and all! Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team knew exactly what they were doing.

    I would recommend this to a friend