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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1282 Showing 25,621-25,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did an amazing job for all 3 of my tvs in the backyard! they are synched perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing our very large TV and did the job very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the agent couldn’t mount my T.V., he was thorough in his attempt. Super nice and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first mount was not appropriate, but the tech helped me find the right one and then the tech came back and installed. All good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was not here to mount a TV, but to help connect one. Told us we needed a hdmi cable. We purchased the cable & hooked up TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Not on truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived in a timely manner and did a good job mounting. However, he did not have the necessary equipment to finish the job completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called for I needed to know how to stream my photos on the tv, was told step by step how to do it and I was so excited. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they had it up in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work great as a team and had it all put up and working so fast. I thought it would have taken hours it was done so fast. AMAZING service very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job geek squad. the one i had at home was missing part, thankfully the guys had one in the van and we were good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mount installation for my new home and I couldn't be any happier. The service tech was professional and courteous. He did a fantastic job! Definitely calling Best Buy next time we move!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A swift tv install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV install was the best I've ever had. The serviceman was polite and quick. He really knew what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Technician ended up needing to spend more time than expected because the old TV had been installed so long ago. He was very thorough in getting the installation completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and will use them everytime if i have the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job! Very happy with my 65" TV Great job installing my TV. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wall mount. It's sturdy and fully supports my 70" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saumsung Frame TV 55 ibch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great thanks so much and appreciate it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm sure they would've done a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually ended up not using this service after all. I'm sure they would've done a great job; we've always appreciated their help in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great:On-time, completed Tv install quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent arrived on-time and completely installed my TV quickly plus helped me to learn how to use it and "fixed" a problem encountered. Thanks for great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BESTDeleveryEver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally exceeded my expectations. Timely and very professional. They were courteous and explained my every question to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service I would recommend Geek Squad in the future

    I would recommend this to a friend