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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1283 Showing 25,641-25,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy team is always so helpful, respectful and clean. They are just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" OLED tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 55" oled tv will be installed on 24 December 2022 and they will hook up the soundbar to this unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient to have someone else do the work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job given the circumstances. Replacing my previously mounted 75” tv with this new one on an extended wall mount. They had to make a few adjustments because the mounting did not match up like the old tv did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv in game room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to our game room with the surround sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MichaelM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time when the appointment was made, and they set it up like champs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they come and set up. Done quickly. Wish they cleaned up a little better but not too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new Sony tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV and also connected my sound system to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option at a reasonable price. No problems so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv’s mounted and everything went well. The team was very professional and extremely nice. They were very detailed and cleaned up everything. A great customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it! I did get the sound at 9 Chanel, fantastic! Only regret is I can’t go to the theaters anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was competent and personable. They set the TV up to accommodate our viewing preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know what they're doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them out twice now to install and it is so worth the expense. They know what they're doing and trouble shoot when needed. They also call before arriving which I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time, friendly, knowledgeable, safety conscious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed the old TV and connected the new one in a short amount of time. He was very friendly, efficient and careful to follow safety protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and connected my tv to all my devices. I highly recommend the Best Buy technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and even better tech service to mount this 75" tv on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed Quickly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV fast and they were respectful of my home. This is the type of crew you are happy to have work in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an excellent experience with the installation great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted tv and setup sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen were friendly, respectful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Clean, efficient and high quality. Very friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected tv. Excellent customer service and personalities!

    I would recommend this to a friend