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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1283 Showing 25,641-25,660 of 38,692 reviews
  • Rated 5 out of 5 stars

    GEEK Squad Service Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all the services. He was very prompt, knowledgeable, clean, very professional, maintained social distancing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job. Fast on time and easy left me with no clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service in uncertain times!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all that is going on with COVID-19 and Shelter in Place you all provided exceptional customer service while considering the health of others. Great JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung quality easy install great interface to all aspects of what’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was great, very professional and the quality of work was better then expected! Highly recommend and will use Geek Squad again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit my new TV with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a perfect fit for my new TV and contained a surplus of attachment hardware which could be used for a number of attachment options. Clear installation instructions included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Polite, pleasant and knowledgeable! Always a pleasure to have them help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, knowledgeable technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional service. Technician was friendly and knowledgeable. Work done was top notch. Would recommend them to anyone who are unable to do the work themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV exactly where I asked them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tv previously in a condo mounted in our exercise room. Tech was efficient, and actually had to sell me a new bracket as my old one was missing parts He had it on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this included in my Total Rewards package and was totally worth it. Delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my family was present for the event and I heard no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and the job was done in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it is very clear and the sound is clear……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad Dan and his partner connected and mounted my TV. He was great friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was very helpful and professional!! I appreciate the great service that Best Buy always provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were an awesome Mother and Daughter team. I was so impressed! Awesome job! On time, efficient, friendly, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Installed my equipment in about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good experience with Geek Squad for mounting my Television. The Representative was professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and customer services! They cover everything for you! Professional!

    I would recommend this to a friend