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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1283 Showing 25,641-25,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Install End to End

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad did an exceptional job of politely, completely and did a great job of cleaning up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick clean on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on time, clean install. Hauled away all refuse and vacuume floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who mounted our tv were very friendly and professional. They explained everything in detail and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. IT was relativbely difficulty connection but the figure it out and my TV hasn't not fallen off the wall at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks who set up our TV were the greatest!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys made our transition from an old TV to our new smart TV seemless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Went above and beyond my expectations. Even provided advice for another TV that is to be replaced later in the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for me and professional service by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv purchase from Best Buy. Exactly what I wanted! delivered and installed exactly as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fast, efficient, courteous, and friendly. They even gave some good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time. They installed the TV mount in our bedroom and connected all our devices. We are very happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing our very large TV and did the job very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new 4K tv and needed Geek Squad to set the new tv and recycle my old one that was really old. They hooked up my other electronics too and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that mounted my TV did a fantastic job. Very polite, very professional and fast. Got the job done quickly and cleaned up the area when they finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting, quick and easy! The guys were in and out with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member performed an excellent job mounting my new 55” tv in a corner and then helped set up the remote and explained everything to me. No subsequent issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sub woofer not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great in mounting my TV and sound bar. But couldn't get my sub woofer to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, and courteous service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and neat. They quickly installed the wall bracket, and television, answered all my questions, and demonstrated the use of the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am glad to have my tv mounted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice, and it didn’t take long for them to mount the tv. Only problem I have is that the bottom clips on the mount broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they come and set up. Done quickly. Wish they cleaned up a little better but not too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad Dan and his partner connected and mounted my TV. He was great friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and professional. Set up the TV and soundbar very promptly. They were in and out in about 30 minutes or so.

    I would recommend this to a friend