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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1284 Showing 25,661-25,680 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 3 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I don’t have any problems and the installers they are professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the 2 guys that set up were fantastic. Did a quick perfect job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 43

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, pleasant, answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected at all my devices quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, took their time and made several positive suggestions for the use of the TV as well as its placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and quick tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and incredibly helpful. They gave good advice and made sure I had thought everything through so that i would be happy with the final look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV n mount n soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg and Josh did any exceptional job of installing and were very patient about teaching us how to use the TV and all its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was exactly what we required to augment our existing situation. The installers were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were thoroughly professional and courteous & knew how to program using a single remote control for all electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is etremely helpful and very knowledgeable with the products they service. I have always had a stellar experience in dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived promptly. Their work wad excellent. Very appreciative of their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Exceeded My Expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally awesome level of service! They were on time, were courteous and offered great tips for using our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new updated swivel mechanism and connected everything back properly. Cleaned up afterwards too! Great job, great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65" Samsung Curved hung as well as the Sonos Playbar. Everything is centered, and the tech's were professional and courteous.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for sharing this with us. We're honored that you chose Geek Squad to get your home theater looking great.

  • Rated 5 out of 5 stars

    On time, Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two TVs installed. Mounting brackets installed for each. The Tech was on time, super knowledgeable, clean, and thorough. Totally satisfied with the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hung My TV and Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and professional. It was great not having to mess with the installation myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad Dan and his partner connected and mounted my TV. He was great friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was very helpful and professional!! I appreciate the great service that Best Buy always provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team. Contacted us the day before to provide a install time. Arrived as expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! Very polite and knew what they were doing.

    I would recommend this to a friend