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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1284 Showing 25,661-25,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional service. Very happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and courteous. The Geek Squad guys are always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up personal were very pleasant and helpful. They did a wonderful job did not rush and answered all my questions. Very Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV in under 30 minutes. We have no devices connected to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expedient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and got the job done in a timely manner. Me and my wife felt more comfortable going with them versus a 3rd party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It make my TV look bigger and better on the wall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every TV should be mounted on the wall, it makes such a difference. You don’t need to spend big money on a mount. Just use the Geek Squad to install all the stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional, fast and efficient. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Duper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was friendly, flexible and knowledgeable. They worked diligently and advised on best options available when Plan A didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my tv mounted, they were fast and professional and even helped give a few tips on connecting my smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did everything they promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and installed everything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installer Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were professional and informative regarding installation and questions regarding use and operating systems on our televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new TV and Sound Bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan and Chris were amazing! They were polite, offered great suggestions, worked in a timely manner and exceeded our expectations for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely needed in my area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very hard to get reliable person to help with installing and tech servicing. This is a must if you don't live in a big city and hard to find quality service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL OF TV AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technicians were awesome- they explained everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Ended Up In Less Than Ideal Location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an ok job. In terms of fastening it to the wall securely and fastening it to the tv securely, and being professional: 5/5. But the other part of it that they didn't do so well, is that you really have to start with where you want the tv to be, in all 3 dimensions, and then work backwards from there to position the mount. They didn't do that, and It ended up in kind of an awkward, less than ideal location imo. And of course once you've positioned it, there is really no changing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of installing our very large TV and did the job very efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad technician did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From deciding if we had chosen a location that would hold all the new gear to installing it and making sure we could navigate the TV ;and sound bar, he did it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No thinkin required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer.. somethin goes they fix. Much cheaper then buying new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Subcontractors were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time, professional, neat and willing to explain how the remote worked! It was a seamless installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service the guys were there setting up but due to poor internet they didn’t give up till everything was up and running. They explained things very well

    I would recommend this to a friend