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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1284 Showing 25,661-25,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and professional. Set up the TV and soundbar very promptly. They were in and out in about 30 minutes or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was very helpful and professional!! I appreciate the great service that Best Buy always provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the GEEK SUAUD! Keep up the great work. Always so happy with install and help learning about new items. Team from store to install are all wonderful and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad team was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new 55" 4K Sony tv mounted to the wall in our den. The geek squad team arrived on time was very pleasant, professional, and did a great job. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my TV. Very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an excellent job, I love my new 75” Samsung TV. They were fast, professional, and informative. I will be calling again soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and proficient with my tv install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick set up (swivel mount used) no issues !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad more like Speed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made quick work of mounting my tv and left behind no mess. TV was mounted and set to our specifications all within under 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was Excellent , they did a great job installation and mounting the tv and make sure it working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was competent and personable. They set the TV up to accommodate our viewing preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but great things to say about the Geek Squad - both in home deliver/set-up and customer service. Always knowledgeable, professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my sister's TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a television and mount kit for my sister and Geek Squad did an outstanding job of setting up and patiently explaining everything to my sister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have large entertainment center so no wall mounting but set up and information was terrific. would recommend everyone use the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were quick and well trained, all went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my new 82” TV where outstanding and very informative. They answered all questions with the exact detail I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome man wasfast,em;athic,kind,did excellent work,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly help, they keep you involved through the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that hung my TV were awesome! Could not be happier. Said to contact anytine w questions. Thats customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did an amazing job for all 3 of my tvs in the backyard! they are synched perfectly!

    I would recommend this to a friend