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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1285 Showing 25,681-25,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are perfectionist. They are experts in end to end delivery solutions. Nothing is left to worry about once they are asked to do the gig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and effective. What else should I say? I entered five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Agents....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents involved were absolutely AWESOME!!! On time, excellent work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice neat job-They also removed all trash and the old TV for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff and technicians...A real pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great to our home on time, accessed the situation and quickly installed our new TV. I would have them do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous. The techs were later than expected but called well in advance to confirm delay was acceptable. The installation was timely. I am very pleased with the end result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, Gus was amazing, very professional, a true installer of TVs & Mounts.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installed mounting of large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV for the price was a good choice. And the mounting service and the professionalism of the geek squad was tremendous even if there was some continuous issues with the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our tv did a very good job installing it properly on our wall as we requested. They were professional and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad technician did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From deciding if we had chosen a location that would hold all the new gear to installing it and making sure we could navigate the TV ;and sound bar, he did it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad, did an awesome job in mounting my 2 TV'S. There professionalism, and courtesy, made watching them work,kept me excited about the finished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75" is exactly what I dreamed it would be. As a new home owner I wanted to definitely upgrade from 40" sitting on the dresser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    subcontractors had to come out twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the installers (not Geek Squad) had an emergency so they almost cancelled the appointment, they ended up coming out at the end of the day and completing half the job, then they came back the next day to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Joshua was awesome and thorough. I appreciated the advise he gave and his recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue is THE BEST!!! He has the heart of a teacher. Very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Samsung TV wall set-up !

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a great job setting up my 85" Samsung TV !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hung My TV and Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and professional. It was great not having to mess with the installation myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting my tv with ease. Great quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs delivered on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service. The delivery man was nice.

    I would recommend this to a friend