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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1286 Showing 25,701-25,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job, on time, respectful person, knowledge person

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Schedulers are horrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling and process to arrange for the delivery and mounting of four TVs worth over $6K was horrible. The Geek Squad that mounted the televisions were professional and spot on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad technician did it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From deciding if we had chosen a location that would hold all the new gear to installing it and making sure we could navigate the TV ;and sound bar, he did it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches up great with my Sony tv. Very satisfied with sound quality in my great room. Best Buy recommendations come through again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On time with great service not to mention i purch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Not to mention that the tv was purchased from your competitor PCRichards who is the worst. I have previously purchased from you and I will continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service. The best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. I could not believe how fast and thorough he was. He connected all my devices through one remote and my wife was extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went beyond the usual to connect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV took very little time and it was easy to tell that the installer had experience with a weak wall that we had. He also helped us to connect the signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians communicated appropriately and showed up on time. Did a great job overall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Hidden and unexpected fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not come as prepared as I hoped They were friendly and did a decent job but had to pay an extra unexpected $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a tremendous job on installation of mounted tv and soundbar, hiding all cords. Guys were respectful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very friendly and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and job oriented ontime with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and quick to get the old out and new in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected looking forward using it I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for me and professional service by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv purchase from Best Buy. Exactly what I wanted! delivered and installed exactly as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t try to mount a TV on the wall by yourself… two guys from geek squad installed the TV on the wall in about an hour and 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second team came out and did a wonderful job I was pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class. Turned up on time and installed the new tv on the wall. Explained fully the functions of the remote for the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv to Wi-Fi and assisted me in using the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to fly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great to have this service available to facilitate my needs.

    I would recommend this to a friend