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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1287 Showing 25,721-25,740 of 38,693 reviews
  • Rated 4 out of 5 stars

    Helpful and persistent geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some challenges with the mounts that I’ve ordered, but the information and help I’ve received from Curtis has been very much appreciated. Hopefully, this last appt for mounting will be successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mount Wow Will buy another one with a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and seamless blend into the decor of the house. Made it much easier to keep the lines of the room smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can install electronics myself, though I don’t have a large enough vehicle to carry a 65” TV and I’m aware of how fragile TVs are today, so I picked the install service. A+++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted the tv and help us connect it with wifi and with other devices. They were patient and willing to work with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mount installation...A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, very precise and not taking any chance to make certain there are no mess ups. Thanks, very happy with your mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and excellent quality installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very quickly, centered, and did excellent quality work. They were very personable and professional as well. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived at the precise time he told me he would be here, worked promptly and professionally, and made sure the TV was working properly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket was ordered on line and promptly delivered. Installation was easily completed and works great. This is our second bracket and we knew it was just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employee was on time and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Subcontractors were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time, professional, neat and willing to explain how the remote worked! It was a seamless installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks that mounted my TV and set things up were great. They were very clean in their work and picked up after themselves. They even vacuumed! Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's a samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, and the installers were awesome. There were some issues with my order, and the in store home theater manager and installer went above and beyond to get it done!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    OK Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived a little late and made a bit more of a mess than they should have. The TV, however, seems well mounted. There are likely similar, if not better, services you could purchase for less money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy tool plan luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this bracket worked out perfectly the insulation went very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and they did a custom installation based on the fact that they could not use two wall studs. They were on time, and finished within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the geek squad member to be efficient and very helpful in the set up of the TV. She also is very helpful in discussing apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy team is always so helpful, respectful and clean. They are just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, knowledgeable and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers Did an excellent job with a difficult install. Very professional.

    I would recommend this to a friend