Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1287 Showing 25,721-25,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    New TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad part of the membership package which saves you a ton of extra money for the installation service. Get the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was on time and professional. Answered all of my questions and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad members that mounted my tv were very nice and were amazing with communication. They installed my tv and mounted it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install Quickly!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Flat Screen TV with mount that I had purchased. Although mount was not the perfect, technician made it work! Would definitely use again without hesitation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My TV was installed efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the team installing my TV well and going over the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is okay. It does the job. The date and time getting it up was another story. The person was not a Best Buy employee and he came late in the evening instead of in the morning. We were not happy with that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved no complaints! Professional and thorough and explained everything. Work was timely and they cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Samsung T.v

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it..It was a Christmas gift to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents are awesome! They communicated what they were doing and answered all my questions. They even cleaned up after the install. No worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad associates who installed my new TV and sound system did a great job. They were very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job was done in a timely manner n kept me informed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv with skill n care n informed me of how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV. I later noticed there was a slight tilt in the mounting. It’s not level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was incredible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible knowledge and service. Organized my wires and programmed my remote. Loved the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad *****

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. All the techs are beyond friendly and give great advice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket is strong and reliable! A member of the Geek Squad installed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assured Quality Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation of my new 65" TV on the wall was professional and efficient! Definitely a good investment to assure a quality job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Ended Up In Less Than Ideal Location

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an ok job. In terms of fastening it to the wall securely and fastening it to the tv securely, and being professional: 5/5. But the other part of it that they didn't do so well, is that you really have to start with where you want the tv to be, in all 3 dimensions, and then work backwards from there to position the mount. They didn't do that, and It ended up in kind of an awkward, less than ideal location imo. And of course once you've positioned it, there is really no changing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always receive good service from the Geek Squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had an easy install with this mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked well with the 75" Samsung tv and mount. Easier to install against an inside wall with studs of/at different widths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fit. Must have........................!

    I would recommend this to a friend