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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1289 Showing 25,761-25,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad very professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful people to work with. They were professional. Mounted my tv. Took the box asked my opinion on everything. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing! Very professional and always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and cleaned up.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my TV and programmed everything. They did an awesome job and were very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed mounting of large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV for the price was a good choice. And the mounting service and the professionalism of the geek squad was tremendous even if there was some continuous issues with the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 75" TV was expertly mounted and the team made certain that I was aware of all of the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pleasant install, once the tech's finally arrived

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an install scheduled for a Wednesday afternoon (between 12-4 PM) but the techs never showed up - I still don't know what happened. Even their supervisor at the store didn't know where they were. But, the store worked with me to make it right and the install ended up being rescheduled for the following Friday morning. They arrived around 0930 and executed a competent install. I'm a bit OCD about organizational things and I was pleased they made a good, level mount install. They also showed me how to make minute adjustments to screen rotation and made sure I retained the original mounting hardware for the old display. Pleased with the install so far, after the initial drama.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. We certainly would be frustrated if our afternoon was spent waiting for a service that never took place, but we're happy to hear that your new appointment went well and the agents provided you with a great experience this time around! We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great installation!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a fantastic job putting up both of my TVs and both were challenging corner mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Score: Geek Squad!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad as always did a great job, very quickly and took great care installing the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could never have done this ourselves. Sean not only mounted the TV and set it up with our cable box, but minimized all the "hanging wires" into one which looed so much neater,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv quickly and efficiently

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got there at scheduled time snd got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new 75 “ Sony !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great Geek Squad Men set up my new TV. They were very professional And extremely polite. The appointment was such a pleasure and I love my new Sony 75”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was Excellent , they did a great job installation and mounting the tv and make sure it working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting up tv, mount and speaker mount. Super nice folks. Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith and his associate was excellent. Extremely competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly and professional. Set up the TV and soundbar very promptly. They were in and out in about 30 minutes or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe's team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe's team installed my TV and soundbar and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to deliver and connect my TV were amazing! SO helpful and so efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time 75in TV owner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 75in TV is an excellent product! Have enjoyed my purchase. Having the option for an interest free 2 year plan allowed me to purchase my dream TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome setting up my stuff kind , friendly, cleaned up and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus and Ian setup my TV and sound bar, made sure it was connected and working.

    I would recommend this to a friend