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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1289 Showing 25,761-25,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV. I later noticed there was a slight tilt in the mounting. It’s not level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was great, very professional and the quality of work was better then expected! Highly recommend and will use Geek Squad again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician (David) stayed late to make sure install was completed to my satisfaction— which I really appreciated - thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were an awesome Mother and Daughter team. I was so impressed! Awesome job! On time, efficient, friendly, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my tv installed in less than 30 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service guys know what they doing. Make sure its is on tight. Very profesional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an excellent job installing a 75" tv in a built in cabinet. Tight fit but excellent positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stone fireplace tv mounted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting our 65” tv on our stone fireplace outside!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was done beautifully !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful ! Very professional , well mannered , efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time, and had it installed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Duper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was friendly, flexible and knowledgeable. They worked diligently and advised on best options available when Plan A didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expedient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and got the job done in a timely manner. Me and my wife felt more comfortable going with them versus a 3rd party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians communicated appropriately and showed up on time. Did a great job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job. Very happy. Workmanship was the best. Left no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy Geektech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, clean, neat, knowledgeable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installer Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were professional and informative regarding installation and questions regarding use and operating systems on our televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional individuals who showed up on time and did a quality job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Mount me baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes adjusting my tv viewing angel a breeze and let’s me make adjustments behind the tv unit without hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting up tv, mount and speaker mount. Super nice folks. Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very satisfied.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were here on time and immediately recognized that I had metal studs and the mount wouldn't work. Explained in great detail what I needed to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV on eBay but bought the mount from BestBuy and had the Geek Squad install it. The 2 guys that came to our house were very professional and did a great job!

    I would recommend this to a friend