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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1290 Showing 25,781-25,800 of 38,693 reviews
  • Rated 4 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were both knowledgeable & friendly. I already had the mounts attached so it did not take long at all. If they could have programmed my cable remote to control the on/off for the Vizio sound bar, I would have given them 5 stars instead of 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were nice and mounted the tv fairly quickly. They were kind enough to explain the tv mount process as well as the do’s and don’ts for the one I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Good job! Thanks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices and help me to re located my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and communicated clearly throughout the entire process. Cleaned up well and provides great suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job! I am very satisfied!!! Alexander and John were great! I truly hope I got their names right. I’d do business with Best Buy again, and very soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and installed the new Samsung TV in much less time than expected. Both service technicians were knowledgeable friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel was knowledgeable and courteous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Daniel was impressively efficient without being rushed. Knowledgeable and respectful He made this first Geek Squad home experience a comfortable one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that hung my TV were awesome! Could not be happier. Said to contact anytine w questions. Thats customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done on time and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio (Geek Squad) mounted our new TV in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and mounted all my devices on time and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Subcontractors were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time, professional, neat and willing to explain how the remote worked! It was a seamless installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support provided by the team. Well done Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the tv and hid all the cords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Went above and beyond my expectations. Even provided advice for another TV that is to be replaced later in the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your guys did an excellent job!! If I buy another tv, they WILL come back & install it as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that came to the house on as very professional and knowledgeable they were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job on installation of TV. Cleaned up after and taught us how to use new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for your help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attitude, so happy to help.... I'm 72 and sometimes technology is not easy but the team made the experience awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Mount me baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes adjusting my tv viewing angel a breeze and let’s me make adjustments behind the tv unit without hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on time, called ahead Always recommend them Pleasant, clean

    I would recommend this to a friend