Customer Ratings & Reviews

Great mounting, quick and easy! The guys were in and out with no issues.

The agents were very professional and knowledgeable about how and where my TV should be mounted...I was more than happy with their decision...

The agents mounted my TV. They were quick and very efficient.

Best Buys - Geek Squad Premium TV Mounting 56" and larger (TV Connect and Setup Included). Perfect scheduling and professional staff

The Geek Squad folks were great with all the problems we had, getting the old tv removed and reinstalled in our bedroom. Once old tv removed, new tv went up easy.

Squad did a great job installing and spent the time prior to talk through placement and optimal positioning. Bummed that they couldn't work cables through the exterior firewall, but overall good.

Mounted TV as I wanted it, also changed mount from an existing one with a another style that I had no issue s

Purchased a 65" TV and had geek squad to install it for me. The gentlemen were very nice and informative. Setup was quick and they even worked me in at an earlier time. Great service!

They mounted my TV, but failed to do a final check before they left. I have no volume control for anything now. I have no sound from my computer. The audio cables are not connected correctly. I called to have them come back but I had to set up a whole new Geek Squad appointment. So for the next 4 days I have no volume control, or sound from my computer for streaming. Not pleased with this. When calling best buy I was on hold for almost 10 minutes, seemingly the norm these days. The foreign support center is a headache. They read prepared statements before doing anything and repeat back to me everything I said first. It drives me nuts when I just want to get on with it. I purchased a $2400 Sony 65" Bravia OLED (to replace a 3 year old LG OLED that had horrible burn in the screen (not from any static displays) in 4 separate places and black triangular shapes coming up from the bottom of the screen) and brought it into my house by myself, but then had to pay $343 (wasn't it supposed to be included?) to take the old TV down from my already installed mount and put the new one up. Then reposition my sound bar (took 5 minutes) and hook up all the cables. Easy. But...no volume or sound.

Two man crew, very knowledgeable, nice, and professional. They were also able to answer other questions I had about the TV. They did a good job hooking up the TV, DVD, sound bar.

We visited Best Buy and an associate told us about the in-home service. WHAT AN INCREDIBLE SERVICE!!!! We're so glad we used this service! WE HIGHLY RECOMMEND IT!!

The Best buy team is always so helpful, respectful and clean. They are just awesome.

Mahreen was incredible. She was patient, great conversationalist and mounted my tv beautifully. Amazing customer service skills!!

The geek squad was very knowledgeable and what they were doing, and did a really good job mounting my TV to the wall

Absolutely the best professional two folks we have ever had enter our home and perform a service. Highly recommend.

OMG, Gus was amazing, very professional, a true installer of TVs & Mounts.

The technicians communicated appropriately and showed up on time. Did a great job overall.

Great customer service! The team was very professional and went above and beyond for my install

The guys mounted my TV and programmed everything. They did an awesome job and were very friendly.

This was the first time I used these services. Well worth the money. They did a great job. Quick and unobtrusive.