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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1291 Showing 25,801-25,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and excellent service, asked questions and customized the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fine job installing the wall mount. I've enjoyed its flexibility and utility these past 6 weeks or so. I am confident in its service and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Good job! Thanks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices and help me to re located my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket is strong and reliable! A member of the Geek Squad installed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service in uncertain times!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all that is going on with COVID-19 and Shelter in Place you all provided exceptional customer service while considering the health of others. Great JOB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and kindness setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Carried up my TV, installed it and installed and set up my surroundsound. They did an amazing job perfection at its finest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to deliver and connect my TV were amazing! SO helpful and so efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very well versed in ever related to the installation and hooking up the speakers I had. I couldn’t ask for a more professional crew! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So efficient and knowledgeable. Made sure I knew how to work the remote and shared tips before cleaning up and departing. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and connected at all my devices quickly and efficiently

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that witb tbe mount that I bought they couldn't guarantee that the TV would be level, and it isn't. They tried to upsell me to a different mount that they had in the van, and that mount could guarantee a level TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and will use them everytime if i have the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient; techs had mounting hardware in the van so if you’re missing anything, they’ve got you covered. You can purchase from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, and experienced. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV AND GREAT SERVICE. THANKS BEST BUY!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome quick and super friendly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headache free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic rep made it nice and easy with great recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was on time and professional. Answered all of my questions and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your guys did an excellent job!! If I buy another tv, they WILL come back & install it as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 3 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I don’t have any problems and the installers they are professional and helpful

    I would recommend this to a friend