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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1292 Showing 25,821-25,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    Good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgeable, friendly and quick. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad that came this time were excellent! Smart, professional & so kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. Mounted our 83" TV right where we wanted it. Knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! Installers did exactly what I asked and were very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first mount was not appropriate, but the tech helped me find the right one and then the tech came back and installed. All good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two texts that came were professional, polite,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two texts that came were professional, polite, knowledgeable, and helped us feel comfortable with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to deliver and connect my TV were amazing! SO helpful and so efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad do a very professional Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and kept me informed of how they were doing every step of the way. The men were very polite and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two that came to install and relocate another TV was the same two that had been there before, and I wish to give them an excellent rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick set up (swivel mount used) no issues !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the installation by the Geek Squad. I was told they would hang it, hide the wires and help me program it. They would not do the last 2 - therefore I canceled their service for a refund. Disappointed. They were in communication with us and on time, but not giving what we were told by the salesperson we'd get. I've used them before - but idk about anymore going forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job and the recommended mount was perfect as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and explained everything and are just loving the new tv. Thank you. Still wondering where my visa card gift is and my points though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time snd installed two tv wall mounts. They were efficient, courteous and knowledgeable. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv very efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Sony TV! And the Geek Squad did an amazing job installing everything for us and making sure everything works great! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to Detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly as I asked . The install went smoothly and they were careful and considerate of my home and my new electronics. They listened to me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put the tv exactly where I wanted it. They were very friendly and gave me some tips on how to move it around on the bracket with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong survive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with how strong the men is in assisting with this process . The tv mount was equally helpful as well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent and professional job i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV without any problems and were quickly done. I highly recommend geek squad for mounting your TV. My TV is 75 inches and it went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket n TV set up perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job finding studs which was difficult n unusual. Informed my wife everything while I was at work n set everything up in a timely manor.

    I would recommend this to a friend