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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1293 Showing 25,841-25,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad Samsung TV wall set-up !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a great job setting up my 85" Samsung TV !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than suffer through my ineptitude this time I made a much wiser move. I could not be happier. All my questions were answered and all I have to do is sit back and enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting my tv with ease. Great quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your guys did an excellent job!! If I buy another tv, they WILL come back & install it as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that mounted our TV were incredibly friendly, professional, and quick. The TV has been stable with heavy traffic in that room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv and took my Sony 52 Bravia and mounted it in our bedroom. I was worried that the mount would not support the weight of the tv. No problem and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was great smart and got every done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed my Harmony remote for my new entertainment set-up. Service was fast, clean, safe, and very professional. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers Did an excellent job with a difficult install. Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquadTVInstallationGreatDuringCOVIDPandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service providers were pleasant and educated in their field. They wore the necessary face masks as did we. They left our family room tidy, and carted away the TV packaging and our old plasm TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a beautiful job. Center the tv prefect. I would definitely recommend the Greek Squid. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony upgrade 65 inch tv because the graphics were great in the store. Not quite as great at home but still better than my other tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by BestBuys third party.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within an hour I had my new tv on wall. Polite and very efficient. Gentleman was so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new tv on the wall and connected all the cable. They were very professional at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly, all my questions were answered and they arrived ontime and removed the old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys installed my tv wall mount & hooked up our Xbox One & PlayStation as well as direct tv. Husband didn't have to do a thing. Best decision I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Geek Squad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Adam and Adrian installed my TV and connected it to all my devices. Also answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket is strong and reliable! A member of the Geek Squad installed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and wall bracket installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly great service Nerd squad Reps were helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reschedule this installation 2 times due to hurricanes. It was overall a great experience.

    I would recommend this to a friend