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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1293 Showing 25,841-25,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Profesional and efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very professional and efficient. The technicians were polite and did a thorough job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that put up our televisions were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my television perfectly! I appreciate the wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great service. Quick and easy. Professionals come from the Best Buy tech support program. Mounts are strong and set up was fast and now my TVs look great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my new 82” TV where outstanding and very informative. They answered all questions with the exact detail I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad made it painless to get the install completed and ensure it put the product into "wall studs" for extra strength. They also inserted the proper height, and wall positioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reschedule this installation 2 times due to hurricanes. It was overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my television, 4K player, DVD player, and sound system. They were prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our tv did a very good job installing it properly on our wall as we requested. They were professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is just GREAT! They installed the TV and it works perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lazy and Rude Geek Squad Tech Ruined My Day

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the worse experiences I have ever had with service. I took a day off from work to get my TV delivered. I spent over an hour in the store working with a salesperson to pick out the services I needed. The Geek Squad technician called me at 9am and told me that the order was 100% wrong and that none of the items I selected made sense. I was confused because I spent over an hour going over this with the salesman. He informed me that he would be leaving the items I wanted at the store and that Best Buy would be contacting me. The poor support worker who called me tried his best to figure out what was missing from my order and we spent 40 minutes on the phone trying to figure out why this geek squad tech cancelled my order. After realizing that the geek squad tech was 100% wrong and rushed me off the phone because he was likely trying to lighten his load for the day, I cancelled my entire order. Why does your company make it so hard for someone to spend money with you. I wasted hours of my time, lost a day of work, and am completely unsatisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are perfectionist. They are experts in end to end delivery solutions. Nothing is left to worry about once they are asked to do the gig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing!!! They were friendly, professional and fast! They didn't wast any time getting in, getting everything hooked up and installed. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was fast and efficient. He was considerant and careful not make a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad….

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad was very friendly and did a great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squid

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a beautiful job. Center the tv prefect. I would definitely recommend the Greek Squid. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely polite and did a great job.He was very helpful with all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD is plain AWESOME!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad teams are experts in what they do and beyond. They are very professional and courteous as well. Don't ever hesitate to use them for your TV mounting and installation and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the geek squad member to be efficient and very helpful in the set up of the TV. She also is very helpful in discussing apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my sister's TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a television and mount kit for my sister and Geek Squad did an outstanding job of setting up and patiently explaining everything to my sister.

    I would recommend this to a friend