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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Total Tech is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I enrolled in Total Tech, arrive on time with updates when arriving. Friendly, knowledgeable and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” plasma TV wall mount and cable concealment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional, and efficient. They helped relieve some of the stress that comes with moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that came to the house on as very professional and knowledgeable they were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were nice, fast, and courteous. Thanks for being awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely polite and did a great job.He was very helpful with all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the price to know it's mounted correctly and securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service with my install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very professional and took every safety precaution possible! They were on time and super friendly! Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected tv. Excellent customer service and personalities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the 2 guys that set up were fantastic. Did a quick perfect job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Good communication along the way. Easy to work with and did what they were supposed to do. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing. Itbwas an outside contracor though. I was expecting geek squad people. It got done though and the guy did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and proficient with my tv install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, knowledgeable and cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work Joshua

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was great, fast and neat Joshua Joshua was great, fast and neat Joshua Joshua was great, fast and neat Joshua

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, quick installation, practiced safe protocols and did a great job with final product. Straight to the point, no nonsense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly identified the problem that the new tv was defective and should be swapped for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue is THE BEST!!! He has the heart of a teacher. Very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local geeks make good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my first installation but the geeks took care of it and did a great job. Great customer service and communication

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to rely on! Quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was nice to have even though I probably could have done this myself with this TV. But it’s always nice to have the geek squad just in case. We were going to have it mounted to the wall but decided against it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was done beautifully !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful ! Very professional , well mannered , efficient

    I would recommend this to a friend