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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional & Genuine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having install work at home and WOW these guys did great! They were professional, knowledgeable & easy to understand. I WILL be calling them again for future work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 85" TV, Soundbar & Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and his helper were exceptional Professional Clean and very knowledgeable I would reguest him on my next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roku !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV technicians, dead a good job, mounting the TV, polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, and courteous service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and neat. They quickly installed the wall bracket, and television, answered all my questions, and demonstrated the use of the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of an unboxing. They arrived right in the middle of the scheduled time slot, and wasted no time carefully installing pedestal and setting it down on the stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    subcontractors had to come out twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the installers (not Geek Squad) had an emergency so they almost cancelled the appointment, they ended up coming out at the end of the day and completing half the job, then they came back the next day to complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys were polite and di what was needed to set up the TV in the manner I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were an awesome Mother and Daughter team. I was so impressed! Awesome job! On time, efficient, friendly, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and did a great job. I will have them handle most of my installs from here on out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and did a great job. I will have them handle most of my installs from here on out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Purchase & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv with no problems and were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this mounting bracket myself. The instructions were clear and I only needed help from one person lifting the 75" tv up to the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordial and caring installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installers very cordial and caring. Appreciated the tips and best practices they gave us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Awesome! They were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was great, very professional and the quality of work was better then expected! Highly recommend and will use Geek Squad again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew was quick, friendly, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful 75" Sony, the very best in bright room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful 75" Sony TV is living room with lots of windows. It so perfect, hard to believe how much better it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Duper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was friendly, flexible and knowledgeable. They worked diligently and advised on best options available when Plan A didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly identified the problem that the new tv was defective and should be swapped for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad member performed an excellent job mounting my new 55” tv in a corner and then helped set up the remote and explained everything to me. No subsequent issues.

    I would recommend this to a friend