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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1296 Showing 25,901-25,920 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV was excellent as were the technicians. My concern is that the installation was delayed 1 week, which required me to change my schedule to accommodate Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus and Ian setup my TV and sound bar, made sure it was connected and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting 56" and larger (TV Connect and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys - Geek Squad Premium TV Mounting 56" and larger (TV Connect and Setup Included). Perfect scheduling and professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and quick to get the old out and new in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best at everything they do. They are well trained, work quickly, very professional and answer any questions you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new tv on the wall and connected all the cable. They were very professional at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing iob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were amazing, respectful, and quick! Would always use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived early (which worked well for me) and did a complete and professional job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad did a great job installing and spent the time prior to talk through placement and optimal positioning. Bummed that they couldn't work cables through the exterior firewall, but overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and removed the old one. Neat and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV wall brackets and put T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV brackets were installed and TVs put up on brackets. They look good on the wall. Professional, competent, personable service tech worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv in game room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great addition to our game room with the surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it all and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 agents mounted my 75 inch TV and made all the necessary connections and put in the apps I wanted.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 6 TV’s to install and the Geek Squad got it done in no time. Very professional and knowledgeable team. Couldn’t have asked for a better team. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than other companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out with the quickness. Hung my 65” without any issues. Prompt, courteous, and always provided appt updates until their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and efficient services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery of service and respectful. Knowledgeable and smooth work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when stated and very polite. Cleaned up after taking tv out of box and mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77” OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Connected to receiver and Apple tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option at a reasonable price. No problems so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was polite, respectful and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when expected. They mounted our tv on the wall efficiently and hooked up all our devices. They answered all our questions. They were great.

    I would recommend this to a friend