Customer Ratings & Reviews

They did a great job! Very friendly and helpful. Patient with helping me decide if i want their service. Would definitely recommend

I bought a 77 inch TV and wanted a mount that was stable and could be adjusted in many different ways. This is that mount!

This service is very convenient. 100% recommend. Set date, time, & payment. Representatives are helpful, respectful, and knowledgeable.

this is more about best buy scheduling. if you could go back and review- initially I was told 7am-7pm. two days before i was told 11-1:30. the day before i was told 7 am -11am. I called and was told by that person 3:30-7. he put me on hold and said he made mistake. it would be 7-11 and likely closer to the early time. the day of delivery no show by 11:30. called, told they would call right back with update. 12:30 still no call. called again. the delivery guy then called at said sorry and was on his way. when he arrived he said they never should have said 7am. he doesnt start work till 9 am. I AM so sorry i spent the $200. on total tech. your delivery was ridiculous. the install went quickly but I wasted an entire half day when the knew all along it would not be till at least 10am.

Team that came out was awesome. Fast and efficient!

the guys were quick and well trained, all went very well

The service was on time and professional. Answered all of my questions and helpful.

Our tech experience was nothing short of what I would come to expect from Geek Squad Service. The technician was on time, knowledgeable, and extremely courteous. Great experience.

On time and excellent service, asked questions and customized the installation!

Agents were on time, polite and courtious. Gave good advise.

The set up team knew exactly what they were doing.

The agents mounted my TV with no issues and in an efficient manner. Everything looks fantastic! I would highly recommend this service to anyone!!

They arrived when stated and very polite. Cleaned up after taking tv out of box and mounted on the wall.

The Geek squad installer Albert and Zully were an impressive team, politeness with a smile, professional, respectful and thankful.

The agent set my tv on the wall mount and hooked it up. He took time to explain things to me in a patient, easy to understand manner.

The technicians were outstanding. Mounted it Within an 1/8” of perfect. Right above my sound bar so no wires could be seen.EXCELLENT.

I ordered the install package for my new TV's, was very pleased with the service and the professionalism of the install staff.

this bracket worked out perfectly the insulation went very well

Geek squad was very knowledgeable and capable of mounting my tv to the wall and giving me recommendations on how to position it.

Great mount perfect for what I needed. I. An easily move it away from the wall if I need to connect anything.