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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1297 Showing 25,921-25,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quality and kindness setting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Carried up my TV, installed it and installed and set up my surroundsound. They did an amazing job perfection at its finest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the GEEK SUAUD! Keep up the great work. Always so happy with install and help learning about new items. Team from store to install are all wonderful and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Fast installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing and fast. Very friendly and very infromative people helped me out today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing both our TV's. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad, did an awesome job in mounting my 2 TV'S. There professionalism, and courtesy, made watching them work,kept me excited about the finished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad team was outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new 55" 4K Sony tv mounted to the wall in our den. The geek squad team arrived on time was very pleasant, professional, and did a great job. I would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quick service, professional installation with perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad has the best costumer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job connecting my mount. They were extremely polite and wanted to make sure I was satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went amazing!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad wins again! Please keep up the standard. Super helpful. Mounted both TVs professionally and help me understand everything. Very friendly and humorous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Geek Squad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Adam and Adrian installed my TV and connected it to all my devices. Also answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable and what they were doing, and did a really good job mounting my TV to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best professional two folks we have ever had enter our home and perform a service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching tv in VIVID color. So beautiful, thin, sleek and elegant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professionally and did a great job mounting the Tv and connecting it to the wireless network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 86” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up for me and it has been a very good value. What would have taken me 2 hours, they did in a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed (hung) my 60” tv. Ran wires inside wall. Nice neat job. Left everything clean. And set up everything I needed on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived at the precise time he told me he would be here, worked promptly and professionally, and made sure the TV was working properly before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician (David) stayed late to make sure install was completed to my satisfaction— which I really appreciated - thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when stated and very polite. Cleaned up after taking tv out of box and mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has mounted 3 large TVs for me. They have done a great job each time amd i will continue to use their services for this work.

    I would recommend this to a friend