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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1297 Showing 25,921-25,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable about how and where my TV should be mounted...I was more than happy with their decision...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and accurate set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe 2 guys were friendly and fast in setting up my 75in Samsung. Removed all the boxing and gave me a quick tour. The only problem is Bixby talks to fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional ! Cleaned up after the mess as well, very kind and followed my instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loose connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came back because the connections were loose because of home renovations. It was fixed fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and mounted all my devices on time and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your techs were very friendly and efficient in mounting our 75" tv and setting up the sound bar and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” plasma TV wall mount and cable concealment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional, and efficient. They helped relieve some of the stress that comes with moving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work By The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Knew what they were doing and explained everything extremely well. Did a super job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 65 Frame TV is just amazing! Sorry I could not fit a larger version. Art feature is just the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Were able to use our existing wall mount, instead of new wall mount we had ordered on advice of salesman. So saved us money. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work Joshua

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was great, fast and neat Joshua Joshua was great, fast and neat Joshua Joshua was great, fast and neat Joshua

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came today and mounted my TV. Quick, professional and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad technicians arrived on time and professionally installed my 65" TV. They programmed it to operate to its capabilities and demonstrated to me how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the correct time. Very efficient and cared about being clean. I'll recommend this crew anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that put up our televisions were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time snd installed two tv wall mounts. They were efficient, courteous and knowledgeable. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came out was on time did a great job a lot better than I would f done and with a warranty so if I t falls off the wall it’s on them I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount perfect for what I needed. I. An easily move it away from the wall if I need to connect anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buy service techs do a great job with installations & explanation of the work as they go along. And they ALWAYS clean up the area when they are done. Good job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second team came out and did a wonderful job I was pleased

    I would recommend this to a friend