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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1298 Showing 25,941-25,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly, all my questions were answered and they arrived ontime and removed the old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and excellent quality installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very quickly, centered, and did excellent quality work. They were very personable and professional as well. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time, and swift with his work. Would definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in my area i=was 1st rate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was both professional, knowledgeable and Friendly. They worked quickly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed beautifully!! Both Geek Squad members were extremely professional, knowledgeable and friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, courteous installation! My son was very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So efficient and knowledgeable. Made sure I knew how to work the remote and shared tips before cleaning up and departing. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced Agents made short work of TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents efficiently installed wall mounted TV in a timely manner. They were courteous and kept the work area neat and cleaned up after completing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our TV exactly where we wanted it, connecting it to our Wifi and demonstrating its use very efficiently,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were very clean,neat and organized. They left my house in the same condition they found it. They were very helpful in showing me everything there is about the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks that mounted my TV and set things up were great. They were very clean in their work and picked up after themselves. They even vacuumed! Thanks, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous. The techs were later than expected but called well in advance to confirm delay was acceptable. The installation was timely. I am very pleased with the end result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in person set up. Phone support not as good as it used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, worked with me to put the tv in just the right location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, conducted themselves professionally (both teams).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed the TV and mount did a great job. Setting up the appointment to get the work done was a nightmare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional ! Cleaned up after the mess as well, very kind and followed my instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and they did a custom installation based on the fact that they could not use two wall studs. They were on time, and finished within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy happy happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Love the tv. Also got a sound bar that adds significantly to the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up personal were very pleasant and helpful. They did a wonderful job did not rush and answered all my questions. Very Happy.

    I would recommend this to a friend