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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1298 Showing 25,941-25,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Will never use anyone else. Extremely professional and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quick set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to discuss layout options and helped choose the right location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geeks" are always knowledgeable and a pleasure to deal with...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my TV like professionals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI: The Tech’s mounted my TV with expertise and experienced in their field. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad remounted my TV. It was hung offset because of a bookcase to one side. I moved the bookcase and TV wasn’t centered on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job was done in a timely manner n kept me informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv with skill n care n informed me of how

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the installation by the Geek Squad. I was told they would hang it, hide the wires and help me program it. They would not do the last 2 - therefore I canceled their service for a refund. Disappointed. They were in communication with us and on time, but not giving what we were told by the salesperson we'd get. I've used them before - but idk about anymore going forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They're always solid people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically no companies treat your home the way BestBuy does. They put booties on their shoes, stay clean, they're careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad do a very professional Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and kept me informed of how they were doing every step of the way. The men were very polite and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for small spaces. We hooked up to the bathroom, needs no additional equipment since it has Netflix, Hulu, etc already on there. You can start watching tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Electric's can not live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It best to have it then to not have it when you need them. They are GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! Logan Lester was extremely helpful, polite, and professional. I would request Logan for my next installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional, on time and following up from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done on time and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio (Geek Squad) mounted our new TV in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting everything up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very polite and helpful with setting the TV up. The wires behind the wall look really nice. The installers did a good job with little mess to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv very efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Sony TV! And the Geek Squad did an amazing job installing everything for us and making sure everything works great! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I enrolled in Total Tech, arrive on time with updates when arriving. Friendly, knowledgeable and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two that came to install and relocate another TV was the same two that had been there before, and I wish to give them an excellent rating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquadTVInstallationGreatDuringCOVIDPandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service providers were pleasant and educated in their field. They wore the necessary face masks as did we. They left our family room tidy, and carted away the TV packaging and our old plasm TV.

    I would recommend this to a friend