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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1299 Showing 25,961-25,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service was excellent!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, mounted and connected my TV, explained features to me cleaned up the small mess and took the old tv away. I really appreciate the service, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Fast installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing and fast. Very friendly and very infromative people helped me out today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77 inch TV and wanted a mount that was stable and could be adjusted in many different ways. This is that mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong, nice swivel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, strong mount. The swivel is really great for watching from an adjacent room without obstruction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and installed all my components and moved my old TV stand and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that mounted our TV were incredibly friendly, professional, and quick. The TV has been stable with heavy traffic in that room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Mount my TV and connected it to power line and wifi and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time very professional and they installed my tv in no time and connected all the the wires. Very please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job, on time, respectful person, knowledge person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEELENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came and set up the tv were great. They explained the features of the tv and did a great job of installing the tv with minimal interruption of my daily life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got there at scheduled time snd got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed expeditiously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV on the wall by making some minor adjustments due to the placement of the electrical outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed my Harmony remote for my new entertainment set-up. Service was fast, clean, safe, and very professional. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very friendly and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks were great with all the problems we had, getting the old tv removed and reinstalled in our bedroom. Once old tv removed, new tv went up easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put the tv exactly where I wanted it. They were very friendly and gave me some tips on how to move it around on the bracket with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was quickly mounted with good dialog with the installers as to where and how to install. My daughter, age 37, had set this up for us as she and her husband had a similar service performed. The reason we cannot rate higher is that the discussion with Best Buy led us to believe the entire job was to be done and not leave exposed cords and wires. We certainly expected this for the charges we incurred of over $400. Had we known this, we would have done it ourselves or hired another handyman type contractor. So no I will not recommend the you or the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job mounting my 77" LG on a Mantle Mount over the gas fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my requirements to hold my 43" HDTV on our outdoor patio with roof for entertaining and BBQing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV and hookups quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the bracket very securely to the wall and the 55" TV fit nicely. Viewing angle is fine

    I would recommend this to a friend