Customer Ratings & Reviews

The Geek Squad did a phenomenal job of mounting our TV. They were super-nice and cleaned up after themselves. They also took time to explain how to use the remote. We didn’t pay anything for their assistance since we are total tech members. Certainly got value out of our membership!

Geek Squad came in at an earlier time slot and professionally mounted 3 TVs in my home. They were friendly and got it done right without any hiccups. The new TV in my living room had issues with the WiFi card so they ordered a new one on the spot. Once the new TV was in, they called me a day early to see if they can come out to swap and set it up. They even went as far as getting the TV price matched without me having to tell them since the price went down from the time of purchase. That’s excellent customer service. Vega, you are the man! This Geek Squad deserves recognition for his professionalism and his outright mannerism. You just don’t get that in people anymore.

Great service, the tv looks amazing and the installers we very knowledgeable and friendly.

I was SO incredibly pleased with my Geek Squad installation. We moved in to a house we remodeled (and spent good money on) so was concerned about any damage or holes. The guys were very cautious, asked me each time my preference (with pros and cons) and drove to a great outcome: Both TVs and sound bar are mounted, look fantastic, and they cleaned up after themselves too. This is why I keep Total Tech Support!

Although they were a couple of hours late, they were communicative. It goes along way. When they got there, they were quick and efficient. The set up was clean and sleek. 15 minute tv mount set up. To add more, they were very friendly and we had great conversation.

Having our 65” Sony installed by the Geek Squad was a great experience. They did a great job making sure all our components were connected and working. They even spent some extra time to show us some of the key functions.

The agents were very knowledgeable and efficient when mounting my new 75” tv. They even added an electrical outlet behind the tv so the wires weren’t visible. Highly recommended!

Service was great, efficient, special mounting recommended. Well worth the extra few bucks for proper installation

The G-Squad did not disappoint! They arrived 15mins into their 4hr delivery-window (and had the courtesy to call ahead, too!) They had the TV unboxed and mounted within 25 mins. They fully packed out, and even hit the carpet with the dust-buster...BOSS MOVE. 11/10...Big ups to my G's.

The agents were very courteous, professional, knowledgeable and setup my new television with no problems.

They had my tv leveled and mounted in less than 30 minutes! I also had surround sound in my house that I’ve never tested due to lack of a receiver but they tested it for me! Now I know it works and I’ll be scheduling an appointment to get a receiver installed.

If u purchase a large TV, you would be nuts not to have it installed. The 2 installers arrived on time, clean and professional looking. Within 15 minutes the TV was on wall, all attachments properly attached and WORKING. The cleaned up the packing materials and we’re out the door. Delighted with their work! I must add I have high gloss tile on floors. Everything marks. They put on shoe coverings and took care protect my new floors. Could not be happier!!

Best flat TV mount in the market. Strong enough to hold my 85” TV securely. Easy enough to release ans tilt to get to all the ports behind the TV. Had Geek Squad do the installation for a faster and more professionl look. But it’s easy enough to install on your own. 85” TV is too heavy to lift so let the pros do it.

A big thanks to Scott and Dalton from the Geek Squad!! They came on time, put their shoe covers on, took the old tv out, set up the tv mount, made sure all the outlets were good, put the tv up, set up the Blu Ray player and sound bar, and set up the various tv accounts, and tutored us on how to operate it all! Then, when they were done, they cleaned everything up and even vacuumed!! Perfect!! We finally have no wires showing!! Thank you so much!! Everything went without a hitch!!

Best service for a home installation we have ever had. Guys where very knowledgeable on how to mount the tv into our rock fireplace. They cleaned up afterwards and even tied up all the loose wires so it is seem less.

Everything was good. Geek Squad was friendly and knowledgeable, but the one thing they didn’t do was to set up my Sonos system I had to make several more visits before it was done.

Love Geek Squad! They recently installed my TV and wall mount. Last year they installed our Frame TV and hid the chords in the wall. They do such a great job! Definitely worth getting your TV at Best Buy and getting Geek Squad to install your Wall mount TV. They are the best!

We buy all our electronics and more from Best Buy. Because of the hands down best customer service, return policy, geek squad, price matching, etc. The squad came out (twice) and made it happen. We had some hiccups (not with them) but they got the mount up and our tv. They were kind and patient. Hire the squad to help, you won’t be disappointed.

The installers were attentive to the homeowners needs for placement. They confirmed height prior to marking everything out. Utilised a portable shop vac to control any drywall dust. Set the device up and took the trash away. Made installing a tv look simple yet relieved the stress of having to do it yourself. 100% worth the service

They mounted my TV to a third party stand and connected all mys stuff. They made sure everything was working before they left and took the box so I didn't have to deal with it.