Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1300 Showing 25,981-26,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the price for someone who is not a techie. They also hauled away the old tv and it was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing both our TV's. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on time, called ahead Always recommend them Pleasant, clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best recommendation we have ever had!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We visited Best Buy and an associate told us about the in-home service. WHAT AN INCREDIBLE SERVICE!!!! We're so glad we used this service! WE HIGHLY RECOMMEND IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing! Very professional and always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Team installed my tv and remounted another

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek sqia squad d teambwas fantastic. Showed up early on right on time. Came prepared and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for smaller tvs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is just awesome even tho I upgraded to bigger tv n bigger mount they did the switch no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and quick. Gave us recommendations for sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and explained everything and are just loving the new tv. Thank you. Still wondering where my visa card gift is and my points though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to Detail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly as I asked . The install went smoothly and they were careful and considerate of my home and my new electronics. They listened to me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my television perfectly! I appreciate the wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is old with some odd walls. But the install team was fast, efficient, and professional. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Good communication along the way. Easy to work with and did what they were supposed to do. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was fast and efficient. He was considerant and careful not make a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thorough and considerate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danny was thorough and considerate. Mounted the TV and helped make sure we knew how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Thankful for the tech. He really knew what he was doing. Didn't take long to get set up and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local geeks make good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my first installation but the geeks took care of it and did a great job. Great customer service and communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time! I definitely recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Very friendly and helpful. Patient with helping me decide if i want their service. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony upgrade 65 inch tv because the graphics were great in the store. Not quite as great at home but still better than my other tvs

    I would recommend this to a friend