Customer Ratings & Reviews

They were amazing and very helpful. They explained everything to us plus gave us advice on other purchases to make it better

The Geek Squad guys did a great job in installing my wall mounted TV. They even reinforced my existing mount to make sure it was totally level.

The Best Buy TV Mounting service is more expensive than other companies -- but the team arrived and got the job done. My only disappointment was they didn't hide cords --as was done in the past. Very professional.

The guy was on time, cordial, and did a great job. He allowed me a couple of minutes to apply plaster to old holes from the previous mounting.

The Geek Squad installed my TV quickly and put everything back the way it was and Cleaned up after them selves.

The agent mounted my tv really quick. Very professional, and respectful.

Jennifer & her tech help, delivered & mounted tv on wall quickly. I just have to learn how to use it to full potential, as I’m not very tech knowledgeable.

The Geek Squad agents who removed a defective Flat Screen and replaced it were thorough in installing and setting it up.

Geek squad employee was on time and very friendly.

The agents mounted my TV and hooked it up to my cable box. It was such an easy process and they were super nice!

The agents connected the tv to Wi-Fi and assisted me in using the features

The geek squad mounted my TV on the wall very efficiently and set up my devices and gave me all the information I needed to know to get started .

They were awesome setting up my stuff kind , friendly, cleaned up and efficient

Calculation of my invoice was improper, and the several rewards certifications I had did not all post on the invoice. The manager then had to include a discount override to meet the right cost basis. Furthermore the rewards were not reflected as a lump sum adjustment but rather as a discount to each line item, confusing the issue. My Geek Squad appointment appears to be with Squad members only affiliated with the Magnolia section of the Columbus Ave Store. When I called the general geek squad number they could not adjust my appointment. It remains an open issue.

Scott and Mike did a great job on the install. Answered all of our questions and walked us through all of the components that we had questions about. Would do this all over again.

Total Tech installed my TV, Mount, and Sound Bar. Really quick and easy and troubleshooting issues were handled quickly

Had a flat mount for my old 65" LG OLED TV before and wanted an adjustable mount with the new 83" LG OLED TV. Perfect mount!

Service was amazing and fast. Very friendly and very infromative people helped me out today.

The gentleman was very professional and very knowledgeable.

The agents were very helpful and installed the TV and sound bar as I wanted. They suggested the more neater and better way to install the sound bar. I am very happy.