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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1303 Showing 26,041-26,060 of 38,692 reviews
  • Rated 5 out of 5 stars

    The Geek Squad made it painless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so wonderful to have the skillful, competent and courteous agents do all the work for us to enjoy our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job mounting my 77" LG on a Mantle Mount over the gas fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not ask for better service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, programmed what was needed and hooked the TV up to everything I needed. He added a quick tutorial. EXCELLENT, EXCELLENT, EXCELLENT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took there time and careful mount mine Samsung 82” tv on a file place and connect all accessories and wire with clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time and got right to work! He was very knowledgeable and very kind. He showed me the area after he finished to make sure I was pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team, very nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great to work with, respectful & friendly. Wore masks & booties. Great job! Left the house spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad Installed my new 65" LG TV quickly and gave me instructions on how to operate. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came today and mounted my TV. Quick, professional and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and efficient services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery of service and respectful. Knowledgeable and smooth work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exemplifies professionalism!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional while installing the tv. They explained everything thoroughly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a nice neat job-They also removed all trash and the old TV for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quick set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to discuss layout options and helped choose the right location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job installing my new TV. They were very efficient and got everything up and running perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician was very professional, extremely courteous and patient answerisng all our questions in a manner we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome! Very polite and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy happy happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Love the tv. Also got a sound bar that adds significantly to the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that came to my house and installed this product were very knowledgeable and performed the job quickly. It was worth the extra money to have experts do the installation,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently had 2 appointments with the Geek Squad. 1 appointment ran much later, but they communicated several times about their ETA. Both service techs were friendly, knowledgeable, and quick. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" Sony Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time and did a fabulous installation. I contemplated installing the TV myself. I was glad I went with the pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did an awesome job setting my

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs did a great job securing my TV/mount and paid a lot of detail to adhering the screen to the mount. Handled the this screen very carefully!

    I would recommend this to a friend