Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1303 Showing 26,041-26,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived on time ! They were professional and were quick completing the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the tv and hid all the cords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryce set up our new DVD unit and explained everything to us. He’s a great agent. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, quick installation, practiced safe protocols and did a great job with final product. Straight to the point, no nonsense.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who initially took the order, inaccurately stated I wanted a Television mounted on a wall. I was having problems with my surround sound. The service people were understanding and did a good job hooking my sound system up. After this event, I had to call the Geek Squad again for different problems not related to the first, it was difficult to communicate with them online. I was told on two separate occasions there was a 4-5 hour wait. My problem is still not resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt and blue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team of Matt and Blue did a great job installing all of home entertainment needs! Keep up the great works guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Fast Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and installed the wall mount and TV in less than 1/2 hour. Very pleased with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech lady had my 60" TV mounted in less than 30 minutes. I was very impressed with how professional and efficient she was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked it up to my cable box. It was such an easy process and they were super nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV and the sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and installed the TV and sound bar as I wanted. They suggested the more neater and better way to install the sound bar. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe's team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe's team installed my TV and soundbar and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Samsung T.v

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it..It was a Christmas gift to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv and took my Sony 52 Bravia and mounted it in our bedroom. I was worried that the mount would not support the weight of the tv. No problem and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service with my install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very professional and took every safety precaution possible! They were on time and super friendly! Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing. Itbwas an outside contracor though. I was expecting geek squad people. It got done though and the guy did a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation and service were great. They were helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MichaelM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time when the appointment was made, and they set it up like champs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I keep coming back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth time using the service. They make it so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds up to a 90 inch if the weight limit is kept in check, it's a tilt up and down I thought you'd be able to pull out and away from the wall but u can't, it only tilts up and down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than suffer through my ineptitude this time I made a much wiser move. I could not be happier. All my questions were answered and all I have to do is sit back and enjoy.

    I would recommend this to a friend