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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1304 Showing 26,061-26,080 of 38,692 reviews
  • Rated 5 out of 5 stars

    The Geek installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and mounted all my devices on time and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and quick to get the old out and new in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodcrew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys handled everything very well. Installation was a little challenging due to cement in wall but they worked it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time. Showed my different options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were prompt, knowledgeable, EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were prompt, personable, knowledgeable, EXCELLENT. They made me feel proud to have purchased from Best Buy and also a Geek Squad customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris quickly got my TV up and going.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted my TV. This is the second time I have used Chris and he is easy to work with and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent Job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus Madrid was wonderful!! He did an excellent job , was very professional, polite and all around did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers was friendly and on time. It took them about 30 minutes to install it and wen5 over everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 43

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, pleasant, answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was professional and completed the job perfectly promptly. Answered all questions and took the time needed to make sure I had all the information I needed. Perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgable, friendly, respectful, and efficient. Definitely a great idea to have them do the install. Made my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived on time ! They were professional and were quick completing the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They also hooked me up with a longer hdmi cable as my old one was short. Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv, connected it to my devices, showed me settings options and told me what was best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Love the Geeks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I depend upon quality service from our friends, the Geek Squad, and they never disappoint! They even brought their own vacuum cleaner to take away any dust.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad personnel install my TV very quickly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad personnel install my TV very quickly., They were knowledgeable and extremely professional. Very helpful in explaining how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and soundbar and connected all of my devices. Also setup for my soundbar Alexa and Internet TV. Was very informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV QUICKLY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD DID A GREAT JOB OF INSTALLING MY TV IN MY BEDROOM! THE SETUP WAS EASY AND THEY EXPLAINED EVERYTHING TO ME AND SET UP MY REMOTE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Electric's can not live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It best to have it then to not have it when you need them. They are GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, and experienced. Great job

    I would recommend this to a friend