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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1304 Showing 26,061-26,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was great and very knowledgable work was done properly and promptly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who initially took the order, inaccurately stated I wanted a Television mounted on a wall. I was having problems with my surround sound. The service people were understanding and did a good job hooking my sound system up. After this event, I had to call the Geek Squad again for different problems not related to the first, it was difficult to communicate with them online. I was told on two separate occasions there was a 4-5 hour wait. My problem is still not resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is immense value and a must have to enjoy the theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're always solid people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically no companies treat your home the way BestBuy does. They put booties on their shoes, stay clean, they're careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice product and service thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY did a very good job, the tv looks great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! Logan Lester was extremely helpful, polite, and professional. I would request Logan for my next installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our TV was sintalled quickly and securely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed how quicky the Geek Squad installed our 65" TV. They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 77 inch TV and wanted a mount that was stable and could be adjusted in many different ways. This is that mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it look easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional and friendly. They answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best geek for TV mounting out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful agent! Communicative and the mounting was done so quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will do again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was tremendous. Took the time and did everything right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insulation prompt on time and everything works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time, Professional and it didn't take long for them to install a 65 in tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and superior customer services who came to install the mount and 43” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to mount my Tv was amazing. Super radius, friendly, clean, and extremely knowledgeable about what they were doing. I best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional happy coverlsation and clean installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It make my TV look bigger and better on the wall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every TV should be mounted on the wall, it makes such a difference. You don’t need to spend big money on a mount. Just use the Geek Squad to install all the stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I enrolled in Total Tech, arrive on time with updates when arriving. Friendly, knowledgeable and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV wall brackets and put T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV brackets were installed and TVs put up on brackets. They look good on the wall. Professional, competent, personable service tech worker.

    I would recommend this to a friend