Early Black Friday Deals & DoorbustersEnds Nov. 15.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1305 Showing 26,081-26,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very Professional And Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here, except that my mounting and install was super fast, the installer was really professional, and he was EARLY which was the best part! Way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV AND GREAT SERVICE. THANKS BEST BUY!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome quick and super friendly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have purchased two in last couple of months. The geek squad personnel (Danial) was very knowledgeable and courteous..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Best Buy hang 2 TVs with the Total Tech Support subscription. Will probably have another two before it’s done. Great service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so sad that store and geek squad don't communicate...after 3 attempts we finally got this installed... store was told of our unique situation (which was originally done by geek squad) needed 2 people due to being up in the air. very frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and professional Geek Squad service. They were in and out in a jiffy but did and excellent job installing my 85" Samsung. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 70" TV on wall and set up TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues All systems working fine. I had Direct TV technician connect all boxes to the main receiver after changing out the main Receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian is a flat out rock star installer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new 75" Samsung, set up the wi-fi on 2 TV's, and adjusted our sound bar. Looks awesome, sounds great, and all done in less than 90 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Mount my TV and connected it to power line and wifi and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional, on time and following up from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was the best experience that we have ever.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to help set up the TV was Awesome his name I think was Aaron (please forgive me if didn't spell it correctly) very smart young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, responsive and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv. Great for the price. The picture is amazign and the size is perfect. Buy It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and quick. Gave us recommendations for sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great so far. It has come in extremely handy and has made things convenient at home. I would recommend this purchase if you are interested or have been looking at other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys did a fine job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, accomplished flawless setup quickly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was amazing!! He went above and beyond. I even offered to help and he said he was good. So thankful I used Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teresa B

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted the TV on the wall. TV looks and works great!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for my components connected to the TV only to find out that they don’t connect audio components. So that means I just paid for my X-Box to be connected. I could have done that myself. I couldn’t have my Sound bar put up because they don’t drill holes in the wall . They wanted to sell me Sound bar holder and assemble cost. I just brought the TV AND THE COST OF PUTTING IT ON THE WALL and adding the price of connecting the X-Box. Not happy. Wasn’t informed on what they put up. I would like to have my Sound Bar installed. At a reasonable price. I already have the Sound bar kit.

    I would recommend this to a friend