Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1305 Showing 26,081-26,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were awesome! They were very personable, got the task done on a timely manner! Awesome guys!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional was above expectation even show be work tv and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing and very helpful. They explained everything to us plus gave us advice on other purchases to make it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech installed my TV, Mount, and Sound Bar. Really quick and easy and troubleshooting issues were handled quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-So Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! My technician was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing our new tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was installed and set up in an accurate timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They also hooked me up with a longer hdmi cable as my old one was short. Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv, connected it to my devices, showed me settings options and told me what was best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Always there when I need help with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gratitude

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazing technicians connected our new tv and soundbar and then explained with great patience, how to use it. We were so grateful to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Way Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kia and Joel (?) were absolutely great! They went above and beyond in hanging my new TV and making sure it was perfect. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed the TV and mount did a great job. Setting up the appointment to get the work done was a nightmare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick from the Geek Squad mounted two different television sets in my home with his assistant Bill. Both TV's are perfect. The wire concealment done by Rick was also exceptionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a flat mount for my old 65" LG OLED TV before and wanted an adjustable mount with the new 83" LG OLED TV. Perfect mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob did an amazing job and was very patient showing me how everything worked!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were very helpful thank you I am very satisfied with my Tv on wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, and installed everything perfectly! Very professional very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no issues with the install! I would highly recommend all Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with having the Sony tv and the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, worked with me to put the tv in just the right location.

    I would recommend this to a friend