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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1306 Showing 26,101-26,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked it up to my cable box. It was such an easy process and they were super nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely needed in my area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very hard to get reliable person to help with installing and tech servicing. This is a must if you don't live in a big city and hard to find quality service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it all and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 agents mounted my 75 inch TV and made all the necessary connections and put in the apps I wanted.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    More than other companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out with the quickness. Hung my 65” without any issues. Prompt, courteous, and always provided appt updates until their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable. Their Problem solving skills are extremely valuable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb customer service with great attitudes for the customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable about how and where my TV should be mounted...I was more than happy with their decision...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase we’ve ever made is the geek squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional! Cleaned up their mess! Definitely recommend these two!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick. They hooked eveything up and even helped me get rid of a second remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit my new TV with no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a perfect fit for my new TV and contained a surplus of attachment hardware which could be used for a number of attachment options. Clear installation instructions included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would absolutely use the Geek squad again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work! Professional, on time, neat, and knowledgeable! Our TV was installed perfectly. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount on fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed TV and soundbar on fireplace.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service Refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the installation by the Geek Squad. I was told they would hang it, hide the wires and help me program it. They would not do the last 2 - therefore I canceled their service for a refund. Disappointed. They were in communication with us and on time, but not giving what we were told by the salesperson we'd get. I've used them before - but idk about anymore going forward.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really knew their stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ali and his partner mounted my reordered TV quickly and connected and coordinated my remotes so I was good to go right away. Much appreciated his assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team was very professional, in and out quick, cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item handles the tv perfectly, and it is high quailty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryce set up our new DVD unit and explained everything to us. He’s a great agent. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great guys and helped with set up. 5 stars. Could not do with out them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 technicians came and completed all jobs that were requested. They were both courteous and skilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad do a very professional Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job and kept me informed of how they were doing every step of the way. The men were very polite and informative.

    I would recommend this to a friend