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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1306 Showing 26,101-26,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and highly knowledgeable. It was a pleasure having them in our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Professional and courteous, in and out in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, conducted themselves professionally (both teams).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instal

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was great. Rocky start at first, buy everything ended up working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very quick. They hooked eveything up and even helped me get rid of a second remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team, very nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great to work with, respectful & friendly. Wore masks & booties. Great job! Left the house spotless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers was friendly and on time. It took them about 30 minutes to install it and wen5 over everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Si far So good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it.. love it... it looks very good ! Hurray!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad made it painless!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so wonderful to have the skillful, competent and courteous agents do all the work for us to enjoy our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, very friendly , informative and timely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 technicians came and completed all jobs that were requested. They were both courteous and skilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech experience was nothing short of what I would come to expect from Geek Squad Service. The technician was on time, knowledgeable, and extremely courteous. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service as always

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and timely service provided by the Greek Squad. They cleaned up and took all the trash. Professional work done by BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our TV was sintalled quickly and securely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed how quicky the Geek Squad installed our 65" TV. They did a wonderful job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will Geek Squad get it all done in one visit???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calculation of my invoice was improper, and the several rewards certifications I had did not all post on the invoice. The manager then had to include a discount override to meet the right cost basis. Furthermore the rewards were not reflected as a lump sum adjustment but rather as a discount to each line item, confusing the issue. My Geek Squad appointment appears to be with Squad members only affiliated with the Magnolia section of the Columbus Ave Store. When I called the general geek squad number they could not adjust my appointment. It remains an open issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation worth the price!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the install package for my new TV's, was very pleased with the service and the professionalism of the install staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in person set up. Phone support not as good as it used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very kind and knowledgable. Took the time to explain everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Mounting

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on tine and knew what they were doing, hooked up tv, sound bar and cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad techs were outstanding

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding workmanship highly motivated service reps

    I would recommend this to a friend