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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1307 Showing 26,121-26,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was very professional and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and superior customer services who came to install the mount and 43” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time, and swift with his work. Would definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and promptness very helpful and job done perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. They called ahead of time and were really easy going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend 3-4 k on a tv it is worth the money to get the risk of damage off of you. Just leave it to the professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was nice, helpful and made sure my device worked and was hooked up to the internet as well as making sure the apps worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job in installing my wall mounted TV. They even reinforced my existing mount to make sure it was totally level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was on time, cordial, and did a great job. He allowed me a couple of minutes to apply plaster to old holes from the previous mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent Job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus Madrid was wonderful!! He did an excellent job , was very professional, polite and all around did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team …. very helpful and good service ! Will recommend to everyone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad Installed my new 65" LG TV quickly and gave me instructions on how to operate. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Friendly, professional technician (Jay) who was right on time and efficient. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting 77 inches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great experience, and the agents setup all my peripheral services as well. They were friendly, helpful, and incredibly thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly people, helped me a lot. Done in minimum holes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad that delivered and set up the TV and installed the TV on the wall were excellent. Very professional and friendly. Answered all questions in a way I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is really good, and prompt. Can't say enough nice things about them. A little pricey, but that is part of this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unnecessary fireplace fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Just not happy to have to pay an extra hefty fireplace fee when there's no chimney and install was the same as if there was no fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount and set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does it again. Great service and knowledge. I'll always use their service. They don't leave until they know they're job is done and done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician mounted our new tv and was very helpful with the setting up of everything. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and his helper mounted my TV in no time. They were both very professional and friendly. They made sure I was completely satisfied before leaving my house.

    I would recommend this to a friend