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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1307 Showing 26,121-26,140 of 38,693 reviews
  • Rated 4 out of 5 stars

    GeekSquadTVInstallationGreatDuringCOVIDPandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service providers were pleasant and educated in their field. They wore the necessary face masks as did we. They left our family room tidy, and carted away the TV packaging and our old plasm TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Their eye for detail and pride in work was noticed from beginning to end. Great job guys-!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad remounted my TV. It was hung offset because of a bookcase to one side. I moved the bookcase and TV wasn’t centered on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need tech support regularly like i do, this is the program for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were awesome! They were very personable, got the task done on a timely manner! Awesome guys!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv very efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Sony TV! And the Geek Squad did an amazing job installing everything for us and making sure everything works great! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 6 TV’s to install and the Geek Squad got it done in no time. Very professional and knowledgeable team. Couldn’t have asked for a better team. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tv previously in a condo mounted in our exercise room. Tech was efficient, and actually had to sell me a new bracket as my old one was missing parts He had it on the truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. very clean and didn't leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS installed my 43 inch Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad installers - professional, patient w/us older folks, thorough in workmanship. Excellent review,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was excellent are riding on time did a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men did an excellent job professionals cleaned up behind yourself. Also use a vacuum cleaner to get stuff off the carpet that they've got put down service A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed with professionalism, care and promptness. They made sure everything was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and set up was excellent! The squad fellas were pleasant and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local geeks make good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with my first installation but the geeks took care of it and did a great job. Great customer service and communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it on the wall, quickly and neatly, then got everything all hooked back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is amazing i love it. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever i would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Very friendly and helpful. Patient with helping me decide if i want their service. Would definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was quickly mounted with good dialog with the installers as to where and how to install. My daughter, age 37, had set this up for us as she and her husband had a similar service performed. The reason we cannot rate higher is that the discussion with Best Buy led us to believe the entire job was to be done and not leave exposed cords and wires. We certainly expected this for the charges we incurred of over $400. Had we known this, we would have done it ourselves or hired another handyman type contractor. So no I will not recommend the you or the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. Good communication along the way. Easy to work with and did what they were supposed to do. No problems

    I would recommend this to a friend