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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1308 Showing 26,141-26,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two that came to install and relocate another TV was the same two that had been there before, and I wish to give them an excellent rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Fast Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and installed the wall mount and TV in less than 1/2 hour. Very pleased with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and capable of mounting my tv to the wall and giving me recommendations on how to position it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my 55" smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chelsea did a great job mounting my 55" smart TV and it looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that mounted our TV were incredibly friendly, professional, and quick. The TV has been stable with heavy traffic in that room.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated after a Home Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents determined they could not mount my Samsung Frame TV because we did not have the original template paper on hand. All the parts and materials available but a paper template stopped a simple hanging of the tv. This is after we just moved and are just trying to get things put back in the new house. Hard to believe professional installers can’t understand how to measure and hang flat. Also if so hard, why would they not have a basic template as part of their tool set for Samsung tvs? Now it is on us to dig out a template from boxes or deal with Samsung or just hang ourselves? Why then pay $250 for professional installation for this trouble?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! Came in switched tvs and gone 29 minutes! And no mess!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and accurate set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe 2 guys were friendly and fast in setting up my 75in Samsung. Removed all the boxing and gave me a quick tour. The only problem is Bixby talks to fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installer Albert and Zully were an impressive team, politeness with a smile, professional, respectful and thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Braxton and Rosaun were great….professional …:knowledgeable…and friendly…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was received, and in good order, it fit nicely on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was polite, respectful and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived when expected. They mounted our tv on the wall efficiently and hooked up all our devices. They answered all our questions. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount swivels TV to points in the room where I am sitting. Great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally Mount above fireplace! Precision measurements to ensure perfect mount and all video components connected with care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed my Harmony remote for my new entertainment set-up. Service was fast, clean, safe, and very professional. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! So fast and efficient. Fixed another issue also that I had on my other tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledgeable geek squad. helped my 81 years old mother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt and blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team of Matt and Blue did a great job installing all of home entertainment needs! Keep up the great works guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech lady had my 60" TV mounted in less than 30 minutes. I was very impressed with how professional and efficient she was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was FANTASTIC!!!! Explained diff. things on tv!!! Installed it in no time

    I would recommend this to a friend