Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad was very professional and effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and superior customer services who came to install the mount and 43” TV.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all my devices. They were an enjoyable group to work with.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I love the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option at a reasonable price. No problems so far.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad installed tv quickly and helped me a lo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very efficient and patient mounting my TV Very helpful
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did my wall mount of a TV beuatifully.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, well prepared, fast, efficient and outstanding workmanship.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation of my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff is always professional, courteous, and knowledgeable. They were prompt and quick. Highly recommended add on to any purchase.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Moved TV to another Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We moved this 43" TV to another room and replaced it with a 75" TV. The installers were excellent. Luis Flores and Xavier were fantastic.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Pricey, not a good finished look but on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed with my install. The Samsung rep in the store recommended a circular wiring panel with our TV so we don’t have a lot of wires hanging out. The GS representatives said they couldn’t do it because we could get cable through the spectrum TV App. The Ethernet wires are still hanging out with the Apple TV. The main reason I used the service was not accomplished for $200 which is pricey just to mount a TV to the wall. They were on time though and that’s the only reason for 2 stars.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Thank you for the service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service guys were very helpful thank you I am very satisfied with my Tv on wall!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Nailed it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were awesome. In and out. Prepped, cleaned up during and after. Polite and efficient. Could not have done better.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is amazing! Very professional and always on time.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installed perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and on time. Quick service and easy to work with. got the TV installed just the way I wanted it
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan Grace and Blake did a wonderful job setting up our new tv and connecting it up with our prevoius sound bar.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GREAT JOB on the TV installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two BB Geeks were awesome. Fast, efficient, knowledgeable, and courteous. GREAT JOB!!!!!!!!!!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t want to replace my last wall mount but im glad I did this one is very good quality especially for the price
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t use anyone else but these technicians from Best Buy. Knowledgeable and quick. They also take time to educate you on everything!
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. I was running late for my Geeksquad appointment and they were able to accommodate me without any problems.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
First rate installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were knowledgeable, proficient and helpful, answering all my questions and demonstrating how to use the equipment.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad! So fast and efficient. Fixed another issue also that I had on my other tv
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Geek Squad TV Installation Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional and friendly. They did an excellent job and fully explained all the controls and features on my new tv!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend