Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1309 Showing 26,161-26,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Better than expected service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly. Were able to use our existing wall mount, instead of new wall mount we had ordered on advice of salesman. So saved us money. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers was friendly and on time. It took them about 30 minutes to install it and wen5 over everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace and Re-Installed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents who removed a defective Flat Screen and replaced it were thorough in installing and setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Fan Here!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek performed outstanding service. He installed the mount, hung the TV and had it working great. He was on-time and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. They were professional and knew what they were doing. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time very professional and they installed my tv in no time and connected all the the wires. Very please with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came out was on time did a great job a lot better than I would f done and with a warranty so if I t falls off the wall it’s on them I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech installed my TV, Mount, and Sound Bar. Really quick and easy and troubleshooting issues were handled quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was quick the staff was fast knowledgeable curious. My tv looks great on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting up tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some issues . Things got better and resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Die DIY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, reliable and knowledgeable. I highly recommend, the save time and the hassle of doing it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my tv on the wall mount and hooked it up. He took time to explain things to me in a patient, easy to understand manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were outstanding. Mounted it Within an 1/8” of perfect. Right above my sound bar so no wires could be seen.EXCELLENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick on install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put the tv exactly where I wanted it. They were very friendly and gave me some tips on how to move it around on the bracket with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installation techs were excellant. On time, communicative & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and new how to hook up everything. He also knew how to re program my harmony remote. He also connected the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team, very nice job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great to work with, respectful & friendly. Wore masks & booties. Great job! Left the house spotless.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Problems after geek squad left my home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult time navigating back and forth between dvd and tv. 43 inch tv and DVD player in second tv has no sound since December 19 installation. Called 4 times to geek squad and was never connected. Was on hills 38 minutes last time. Finally got connected via internet to agent on December 23 rd. She could not resolve problems and scheduled tech to come out January 9 th for problem. 17 days later. Inexcusable after paying $350 for full support service. Don’t blame Covid!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the setup. Kept me informed through the process

    I would recommend this to a friend