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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1309 Showing 26,161-26,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Up & running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jennifer & her tech help, delivered & mounted tv on wall quickly. I just have to learn how to use it to full potential, as I’m not very tech knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job installing my new TV. They were very efficient and got everything up and running perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! So fast and efficient. Fixed another issue also that I had on my other tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, fast and thorough was my experience with the Geek Squad installing my new 65" LG OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome and had great suggestions for the best possible look!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very knowledgeable of what they are installing. They came on time and were courteous too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second QLED tv. I have a 65" and 43"I like how clear these tv's are. Very happy with these Samsung tv's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV connected it. I had a hard time figuring out how to use the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do it yourself? They came out on time and did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great :) great great great greT great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great :) great great great greT great great :) great great great greT great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took there time and careful mount mine Samsung 82” tv on a file place and connect all accessories and wire with clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great and very accommodating! I would use Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help for seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful.felt comfortable enough to call again if needed. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another happy Geek Squad Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and informative installer. He gave me excellent advice to save money and get the most out of my TV and sound bar. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Awesome! They were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew was quick, friendly, and did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    anew TV Mount & Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dismount & mount of new TV was fine, but the setup was marginal. Not familiar with IPTV, which uses the Wi-Fi. Had to schedule a service call with Grande/ Astound to complete setup. Have had good experience with Best Buy and Geek Squad in the past, but not this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is immense value and a must have to enjoy the theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. They were an enjoyable group to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV quickly and explained how to use it. I will be getting a new longer length power cord and sound bar in the future.

    I would recommend this to a friend