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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1310 Showing 26,181-26,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Easy & convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very convenient. 100% recommend. Set date, time, & payment. Representatives are helpful, respectful, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very knowledgeable and set up everything i needed. he even cleaned up all the package stuff and took it away. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician mounted our new tv and was very helpful with the setting up of everything. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV as directed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free service and very friendly service personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast and left no mess Professional also on time for my installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great!!! Setup all controls to a universal control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and did a good job. Xxxxxcccxxxcxxxxxxxccccccc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony upgrade 65 inch tv because the graphics were great in the store. Not quite as great at home but still better than my other tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing and very helpful. They explained everything to us plus gave us advice on other purchases to make it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Universal Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and made sure it worked correctly. Moves in multiple directions and works with metal studs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was fast and professional. Only issue is they took the box with the instructions, keeping me from mounting a different tv for the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad made it painless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so wonderful to have the skillful, competent and courteous agents do all the work for us to enjoy our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, was very precise in terms of where it should go, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and explained everything and are just loving the new tv. Thank you. Still wondering where my visa card gift is and my points though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great hanging my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua mounted my tv and helped me to get all my streaming apps up to date on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to Detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly as I asked . The install went smoothly and they were careful and considerate of my home and my new electronics. They listened to me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! They were knowledgeable, polite, and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, fast and thorough was my experience with the Geek Squad installing my new 65" LG OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, mounted and connected my TV, explained features to me cleaned up the small mess and took the old tv away. I really appreciate the service, thank you.

    I would recommend this to a friend