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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1310 Showing 26,181-26,200 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! They were very precise in what they were doing and everything was clean when they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 3rd party technician was very courteous and knowledgeable. He did a great job and took his time to explain the details and operation of our new tv. his name was Matthew Whitworth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were fabulous. Easy install. Very accommodating and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very kind and knowledgable. Took the time to explain everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, and installed everything perfectly! Very professional very respectful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easier done by them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up and was courteous and respectful of house. This TV was too heavy for my girlfriend and I to lift. They were able to hide the wires in the wall but left a hole for me to patch. No biggie, expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Are the Crew for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them complete three jobs for me. They are friendly, knowledgeable and very efficient. When they leave, you won’t know they were there. They do really good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob did an amazing job and was very patient showing me how everything worked!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation was quick...friendly...very clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice..considerate..on time..and very fast..tv looks amazing on the wall..would definitely have geek squad install another if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our tv are awesome! I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount wall tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad technician Caleb, was very good and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor sent by BestBuy was extremely helpful and informative. The entire installation took less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great but the mount was not. I've purchased mounts before from BB and I think this mount was a crappy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, was very precise in terms of where it should go, and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Showed up Late...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great once they finally arrived. Original Tech was delayed and missed the 7am to 1pm window. It was about the 3pm when the replacement team arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on top of their game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They did a great job. They made me feel I was in the best of hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that installed the TV and mount did a great job. Setting up the appointment to get the work done was a nightmare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C1 Oled mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were friendly and knowledgeable. Clean professional mounting job and took care of all the annoying details of a DIY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first tv that we mounted and it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job, on time, respectful person, knowledge person

    I would recommend this to a friend