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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1310 Showing 26,181-26,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Delayed, dissipointing, but Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an incredible TV. Very pleased. Delayed installation was disapointing, but the final installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well set up was great enjoying gamily enjoying the new TV Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I chose this option. Team was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was quick the staff was fast knowledgeable curious. My tv looks great on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, was very precise in terms of where it should go, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it on the wall, quickly and neatly, then got everything all hooked back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice gentlemen. They were very careful with my tv. They were unable to hook up my smart tv to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased with David from the Geek Squad and him getting my TV mounted exactly as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB on the TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two BB Geeks were awesome. Fast, efficient, knowledgeable, and courteous. GREAT JOB!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" Sony Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time and did a fabulous installation. I contemplated installing the TV myself. I was glad I went with the pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were very professional and clean! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was professional installing what had to be completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great xserviceman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who installed my tv on the wall was excellent. The price that B But charged was very reasonable. I was completely satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and right on time. Very efficient , cleaned up and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted very quickly! I would definitely call the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy was amazing!! He went above and beyond. I even offered to help and he said he was good. So thankful I used Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgable, friendly, respectful, and efficient. Definitely a great idea to have them do the install. Made my life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have purchased two in last couple of months. The geek squad personnel (Danial) was very knowledgeable and courteous..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Best Buy hang 2 TVs with the Total Tech Support subscription. Will probably have another two before it’s done. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and set up was excellent! The squad fellas were pleasant and efficient!

    I would recommend this to a friend