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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1311 Showing 26,201-26,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome crew that installed tv perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup of my 85Inch Samsung TV went smooth. The crew was very friendly and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for small spaces. We hooked up to the bathroom, needs no additional equipment since it has Netflix, Hulu, etc already on there. You can start watching tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and right on time. Very efficient , cleaned up and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast. Great customer service. I would recommend to the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. They were an enjoyable group to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaby E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best service in the industry, no one offers the same service period like the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a flat mount for my old 65" LG OLED TV before and wanted an adjustable mount with the new 83" LG OLED TV. Perfect mount!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job explaining everything to us. Really professional and had a lot of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulation of souns bar/tv. Great job, recommendations were on target.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on time and on target

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and respected the property, as well as, being knowledgeable and communicated his actions to my wife and I. Thnaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent Job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus Madrid was wonderful!! He did an excellent job , was very professional, polite and all around did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad technicians arrived on time and professionally installed my 65" TV. They programmed it to operate to its capabilities and demonstrated to me how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86 inch tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gee Squad were very professional and quick. Explained the entire process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv on my wall;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great he explained the smart tv to me and which controller I need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buy service techs do a great job with installations & explanation of the work as they go along. And they ALWAYS clean up the area when they are done. Good job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contract company installed this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv did not mph t this correctly. I found screws and other items left over I the box. Great product just installed wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting everything up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very polite and helpful with setting the TV up. The wires behind the wall look really nice. The installers did a good job with little mess to clean up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks were great with all the problems we had, getting the old tv removed and reinstalled in our bedroom. Once old tv removed, new tv went up easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs came over and mounted my new TV to the wall. They really did such a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew and fast precision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great crew and enjoyed the final results which were fast, superbly clear, and even some added help later on minor, but critical questions.

    I would recommend this to a friend