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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1311 Showing 26,201-26,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV QUICKLY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD DID A GREAT JOB OF INSTALLING MY TV IN MY BEDROOM! THE SETUP WAS EASY AND THEY EXPLAINED EVERYTHING TO ME AND SET UP MY REMOTE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. They were professional and knew what they were doing. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and professional Geek Squad service. They were in and out in a jiffy but did and excellent job installing my 85" Samsung. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv rack is very good and very simple to assemble the geek technician did it in a blink Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was super nice and face! It was really convenient and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and neat. The guys came in and we’re on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is 100% worth it. Just make sure Geek Squad does your install. The third party installers are not it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman came on time and was very professional. He knew exactly what he was doing. Cleaned up his mess and made sure the tv was exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were prompt, knowledgeable, EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were prompt, personable, knowledgeable, EXCELLENT. They made me feel proud to have purchased from Best Buy and also a Geek Squad customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and Mike did a great job on the install. Answered all of our questions and walked us through all of the components that we had questions about. Would do this all over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first tv that we mounted and it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and professional!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was outstanding!!! Provided great service!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 70" TV on wall and set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues All systems working fine. I had Direct TV technician connect all boxes to the main receiver after changing out the main Receiver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service. Tv slightly crooked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the overall installation by wall mount of my tv. My only complaint is my tv is about 1/2 inch lower on 1 side. It's not very noticeable however. My installer was very pleasant as well. I would recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan Grace and Blake did a wonderful job setting up our new tv and connecting it up with our prevoius sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. Quick service and easy to work with. got the TV installed just the way I wanted it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Showed up Late...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great once they finally arrived. Original Tech was delayed and missed the 7am to 1pm window. It was about the 3pm when the replacement team arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! They were very precise in what they were doing and everything was clean when they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My TV was installed efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the team installing my TV well and going over the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was superb. Safety measures were taken against COVID, quick and seamless service, and cleaned up after mounting.

    I would recommend this to a friend