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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1312 Showing 26,221-26,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    I LOVE THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was amazing! He answered all of my questions about the tv and mounting our tv. He was so thorough.!!! I would love to have him again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew are professional and friendly, they finished job within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very knowledgeable of what they are installing. They came on time and were courteous too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for our son, he loves it! He couldn't believe how big it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, quick installation, practiced safe protocols and did a great job with final product. Straight to the point, no nonsense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best recommendation we have ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We visited Best Buy and an associate told us about the in-home service. WHAT AN INCREDIBLE SERVICE!!!! We're so glad we used this service! WE HIGHLY RECOMMEND IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the equipment efficiently and with excellent workmanship. They went beyond my expectations in setting up all of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB on the TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two BB Geeks were awesome. Fast, efficient, knowledgeable, and courteous. GREAT JOB!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time. Very friendly installer. Explained step by step installation. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my tv were very helpful and showed me all the functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is great and fits perfect over my outlets. Nice and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv rack is very good and very simple to assemble the geek technician did it in a blink Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad Installed my new 65" LG TV quickly and gave me instructions on how to operate. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice gentlemen. They were very careful with my tv. They were unable to hook up my smart tv to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs Way Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kia and Joel (?) were absolutely great! They went above and beyond in hanging my new TV and making sure it was perfect. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad quickly installed and set up the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent responded quickly and assisted my wife and I in learning the set up of our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL DONE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted my lanai television and cleaned up the wire mess around the tv. Now it is neat and great in appearance. Helped me program my smart tv. Good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEELENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came and set up the tv were great. They explained the features of the tv and did a great job of installing the tv with minimal interruption of my daily life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one does it better - worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one does it better - on time, fast installation, with good explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great crew to work with!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with professionalism of the young men that installed my LG C2 77" TV.

    I would recommend this to a friend