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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1312 Showing 26,221-26,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was great and very knowledgable work was done properly and promptly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great with no issues. The techs did an excellent job. Very Professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with these people. They are so knowledgeable and nice to work with. They are always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came to put up my tv was friendly and knwe exactly what he was doing. He installed my wall mount and TV. I am very happy with the best buy service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexander was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex did a great job mounting my mom's tv. he was very patient as we had electricians working in the house at the same time. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service Best Buy is the best that's why they call a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I keep coming back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth time using the service. They make it so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and job oriented ontime with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed quickly. I was impressed with the two reps. They were considerate and careful to protect the walls and floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got it on the wall, quickly and neatly, then got everything all hooked back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dismounting and Mounting were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did terrific job of dismounting old TV and mounting new TV. They were very professional and courteous. Everything was clean and orderly when they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with a smile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to mount my new TV were very knowledgeable and very helpful to me!! They did a great job! Would highly recommend installation by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was prompt, efficient, they added my in wall wire kit and made sure the area was clean and everything worked before leaving. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith and his associate was excellent. Extremely competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad was very friendly and did a great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV..were professional and did a quality job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with everything. Personnel were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and skillful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was knowledgeable and skillful. I just wish the TV had not be rescheduled 3 or 4 times before it actually arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my daughter’s TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my daughter’s wall mount and made sure her TV and video game console all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team …. very helpful and good service ! Will recommend to everyone !

    I would recommend this to a friend