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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1313 Showing 26,241-26,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and they came with all the proper tools. Vacuum and clean the area when they were done. This was the first time I used Geek Squad, very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent when removing tv from down stairs to upstairs and remount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with no issues and in an efficient manner. Everything looks fantastic! I would highly recommend this service to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing. Itbwas an outside contracor though. I was expecting geek squad people. It got done though and the guy did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never disappoints. Did it quick and easy while I was drinking a beer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend 3-4 k on a tv it is worth the money to get the risk of damage off of you. Just leave it to the professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service with my install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very professional and took every safety precaution possible! They were on time and super friendly! Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and timely service provided by the Greek Squad. They cleaned up and took all the trash. Professional work done by BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team mounted my TV and SoundBar as well as running the wires through the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great with no issues. The techs did an excellent job. Very Professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second QLED tv. I have a 65" and 43"I like how clear these tv's are. Very happy with these Samsung tv's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more pleased with David from the Geek Squad and him getting my TV mounted exactly as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket n TV set up perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job finding studs which was difficult n unusual. Informed my wife everything while I was at work n set everything up in a timely manor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and very kind, why is there a text limit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Our installer was very personable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys installed my tv wall mount & hooked up our Xbox One & PlayStation as well as direct tv. Husband didn't have to do a thing. Best decision I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a geek squad member for 20years and have always been happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. Professional, quick, and the TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Friendly, professional technician (Jay) who was right on time and efficient. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to a portable stand and connected to my devices

    I would recommend this to a friend