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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1313 Showing 26,241-26,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional and knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in person set up. Phone support not as good as it used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe's team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe's team installed my TV and soundbar and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. The guys were fast, efficient and polite. They knew exactly what to do and took away all the trash after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. They were professional and knew what they were doing. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well set up was great enjoying gamily enjoying the new TV Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. I wish they would carry other mounts with them so they can offer you a better one vs. what you brought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was great !!!! knew just how to put my 85 inch tv up and connect to my home theater system. Definitely will use again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome and did an outstanding job. They even took the trash as well. Keep me involved with the install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Professional and courteous, in and out in a timely fashion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sound bar isn't turning on with the tv. All is conne. cted properly. Just not synced. Have to restart tv with power button. I have spoken with Sonos and Sony. Still no solution after 2 weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed wall mounted TV bracketing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives were on time and ready to go. It was an easy mount and they provided professional expertise in completing the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the new LG OLED mounted to my wall. It was my first tv that I had mounted. They were here on time set it up perfectly and it took less than an hour!!!! GREAT JOB!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 geek squad members made sure it was mounted w exactly like I wanted—and they did a nice job in a short time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time. They delivered and installed my TV. The agents did an excellent job installing my TV and took the time to show me all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-So Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! My technician was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing our new tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was installed and set up in an accurate timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time, and swift with his work. Would definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Mounters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and were very professional and respectful. They made sure everything was perfect and to my liking. Definitely worth it getting expect help installing my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time. Very friendly installer. Explained step by step installation. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, completed the work much better than I could have done and showed me several tips that have helped me with my new set up. Highly recommended.

    I would recommend this to a friend