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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1314 Showing 26,261-26,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    gaby E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best service in the industry, no one offers the same service period like the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technicians - Quick, easy and perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. Very personable. The were able to use our old mount, and now we will return the new one for a refund. Thank you...Mr and Mrs Sims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is immense value and a must have to enjoy the theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery and set up was excellent! The squad fellas were pleasant and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so worth having the Geek Squad do the install. They do this daily and it's a piece of cake for them. Glad we didn't bother tryingto do it ourselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great job from the Squad. Easy installation of TV mount as well as TV and tech took time to familiarize us with our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this service. It was easy to setup and gives peace of mind that mounting is done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help for seniors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful.felt comfortable enough to call again if needed. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome and had great suggestions for the best possible look!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job, very friendly , informative and timely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and great guys. Had it done and showed me the ropes. Set it all up and made running ir easy. THANKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work mounting my TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 60" Samsung TV with care and hooked it up to all my devices. I have been very happy with the TV and it has been a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support provided by the team. Well done Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Always there when I need help with anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our mounters were excellent! They were quick, patient, entertaining, and a had great sense of humor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great :) great great great greT great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great :) great great great greT great great :) great great great greT great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers did an excellent job installing the tv mount, the in-wall cable system, hanging the vans setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and promptness very helpful and job done perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernest was a great installer. Very knowledgeable and patient. He did everything I needed to get the TV up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. They called ahead of time and were really easy going.

    I would recommend this to a friend