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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1315 Showing 26,281-26,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and installed my tv. They were professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Showed up Late...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great once they finally arrived. Original Tech was delayed and missed the 7am to 1pm window. It was about the 3pm when the replacement team arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my daughter’s TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my daughter’s wall mount and made sure her TV and video game console all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and excellent experience with friendly staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew knew what they were doing and they were very professional thought the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, our installer in Austin, is capable and friendly. I tipper him for his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great! I would definitely recommend if this is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Would highly recommend them. Fast and good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a HDTV installed as a gift. The gift recipient said "Greg did an "awesome job" mounting the TV and running the wiring. He also took the time to review the features of the new TV"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Very knowlegable & curtious, Thank you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is 100% worth it. Just make sure Geek Squad does your install. The third party installers are not it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and showed me how to use it. They were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew, very knowledgeable, nice, and professional. They were also able to answer other questions I had about the TV. They did a good job hooking up the TV, DVD, sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician was very professional, extremely courteous and patient answerisng all our questions in a manner we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The geek squad connected my devices in multiple rooms very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount. I love how I can swivel my tv in every direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and professional informative through the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv and took my Sony 52 Bravia and mounted it in our bedroom. I was worried that the mount would not support the weight of the tv. No problem and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan Grace and Blake did a wonderful job setting up our new tv and connecting it up with our prevoius sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! They were very precise in what they were doing and everything was clean when they left.

    I would recommend this to a friend