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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1317 Showing 26,321-26,340 of 38,692 reviews
  • Rated 5 out of 5 stars

    Thorough PROFESSIONALS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job After the installation they paired all my devices They went through the process of helping me get used to my remote Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for our son, he loves it! He couldn't believe how big it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS FROM GEEK SQUAD DID A GOOD JOB OF MOUNTING THE TV AND GETTING ALL MY OTHER UNITS CONNECTED TO IT. SAVE A LOT OF WORK FOR ME. WELL WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ididnt receive all mounting 56 and larger they didnt delivred I need my money back a brought from them I pay 155,90

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do it yourself? They came out on time and did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys were so efficient and clean. They accommodated my tricky drywall situation and mounted my TV into studs when other people couldn't!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Qled TV & JBL Soundbarwork well together, look and sound great together. happy I finally talked myself into this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected my tv and sound bar and left me with many disconnected wires and i do not go where they go . Josh left me with his phone # to call if i had any questions . when i called he did not answer and he never returned my call . hence Geek Squad is scheduled to return on Sept 20 to finish the job . And with that call to Best Buy cust. service , i am very happy with how i was helped . i will await the visit from Geek Squad on Sept 20th thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the tv and then set up our apps. They explained how to add apps and how to get the most out of our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the geek squad help install my stuff. Every time I use them they are professional and very nice. I highly recommend using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were very professional and clean! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was professional installing what had to be completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed two TV's very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV's and made sure the wires did not show by putting the cable box feed wire in the wall. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is great. Got right to work and had the tv Mount and had everything cleaned up. We’re willing to answer any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient! My agent provided good advice on placement of TV. Have used this service 3 times already, totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. No issues, arrived promptly and set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVINSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were gracious, knowledgeable and attentive including figuring out that the remote I purchased was devefctive so they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Si far So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it.. love it... it looks very good ! Hurray!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job but higher fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv in the place I specified and connected it to required devices. The only point of weakness in this process is that other competitors offer a lower fee for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price we paid to have this set-up service. Fast, efficient and extremely friendly technicians. Will definitely use this service again if needed.

    I would recommend this to a friend