Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed my tv were very helpful and showed me all the functions
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents connected my tv and sound bar and left me with many disconnected wires and i do not go where they go . Josh left me with his phone # to call if i had any questions . when i called he did not answer and he never returned my call . hence Geek Squad is scheduled to return on Sept 20 to finish the job . And with that call to Best Buy cust. service , i am very happy with how i was helped . i will await the visit from Geek Squad on Sept 20th thank you very much
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Pricey, not a good finished look but on time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little disappointed with my install. The Samsung rep in the store recommended a circular wiring panel with our TV so we don’t have a lot of wires hanging out. The GS representatives said they couldn’t do it because we could get cable through the spectrum TV App. The Ethernet wires are still hanging out with the Apple TV. The main reason I used the service was not accomplished for $200 which is pricey just to mount a TV to the wall. They were on time though and that’s the only reason for 2 stars.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Love the squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad never disappoints. Did it quick and easy while I was drinking a beer
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional these guys worked as a team……………………….
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up tv & soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tec did excellent job setting up tv & soundbar
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was received, and in good order, it fit nicely on the wall
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geeks are awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were early. They were friendly. And they helped me move my dads dresser. Above and beyond service.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv and sound bar mount is perfect! Love that the sound bar is installed directly below tv with hardly any space between! Everything is perfectly centered. Very nice installation!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
mounting tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that came to center and hang my tv were great. They worked well together and got the job done! I would recommend them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very nice product and service thank you so much
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Basic mouting with the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great install, professional installers. Cleaned up after install and provided instructions on wall mount and TV positions.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my TV and connected all devices. They also fixed issues we were having with the previous install of entertainment system
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY did a very good job, the tv looks great. Thank you
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Instillation was quick...friendly...very clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very nice..considerate..on time..and very fast..tv looks amazing on the wall..would definitely have geek squad install another if needed
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were fast and great guys. Had it done and showed me the ropes. Set it all up and made running ir easy. THANKS.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the Best Squad !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly. Very knowledgeable. They came on time and made sure I understood my device, they were patient and answered every question.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast Efficient Helpful Knowledgeable!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve and his assistant were great! They were efficient set everything up perfectly and wore masks! I can’t say enough good about them!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was knowledgeable and skillful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was knowledgeable and skillful. I just wish the TV had not be rescheduled 3 or 4 times before it actually arrived.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it worked exactly how I needed it and with the Tech service it made it easy to get it installed
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend