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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1319 Showing 26,361-26,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! The 4K is sic, you can see so much detail. Also super fast, takes like half a second to turn on and apps open instantly, so cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great! Came in switched tvs and gone 29 minutes! And no mess!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team was very professional, in and out quick, cleaned up after themselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MichaelM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time when the appointment was made, and they set it up like champs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best geek for TV mounting out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful agent! Communicative and the mounting was done so quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fulfilled all my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and was able to be creative and adapt to my wants and needs. Really enjoyed having him as my service tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting my televisions and took their time to make sure it was done correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bear & Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bear and his assistant were very careful and meticulous about installing my 60” Tv. Very professional and posses a lot of experience doing installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need tech support regularly like i do, this is the program for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up TV and receiver and audio. The agent was very professional and knowledgeable about the service performed. First-class job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb customer service with great attitudes for the customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the setup. Kept me informed through the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew knew what they were doing and they were very professional thought the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, our installer in Austin, is capable and friendly. I tipper him for his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we got this service. The team was fantastic. Everything was done perfectly. They helped set up the TVs too which was great. Great advice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job and the tv looks awesome! I would definitely recommend using these guys to wall mount your TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 75" Samsung TV. Marc installed it perfectly, arrived when he was scheduled. Explained everything. Always use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to the house and used my wall mount. They had it up in no time and were very courteous. It looks great. They did it in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech called 20 minutes before he arrived and he arrived on time. He explained everything and connected all my devices to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I chose this option. Team was very helpful.

    I would recommend this to a friend