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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1319 Showing 26,361-26,380 of 38,693 reviews
  • Rated 4 out of 5 stars

    Easier done by them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up and was courteous and respectful of house. This TV was too heavy for my girlfriend and I to lift. They were able to hide the wires in the wall but left a hole for me to patch. No biggie, expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent when removing tv from down stairs to upstairs and remount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. I wish they would carry other mounts with them so they can offer you a better one vs. what you brought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS TV mounting service is a go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were friendly and knowledgeable, and made good recommendations. Very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer service. Fast Set up and Mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional happy coverlsation and clean installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one does it better - worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one does it better - on time, fast installation, with good explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernest was a great installer. Very knowledgeable and patient. He did everything I needed to get the TV up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician were great installing my TV and ensure me how I wanted it mounted on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew are professional and friendly, they finished job within an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever had highly recommend best buy membership plan more than pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item handles the tv perfectly, and it is high quailty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulation of souns bar/tv. Great job, recommendations were on target.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was great !!!! knew just how to put my 85 inch tv up and connect to my home theater system. Definitely will use again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome and did an outstanding job. They even took the trash as well. Keep me involved with the install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameron Jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caremon Jones was excellent in set up my media room system. Plus also his helper that was with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Bowl Party Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it, it is easy. You know you want to watch TV on this incredible TV. Treat yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever i would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great! Friendly and professional! They made sure to mount our TV exactly how we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. The guys were fast, efficient and polite. They knew exactly what to do and took away all the trash after the install.

    I would recommend this to a friend