Customer Ratings & Reviews

Installers were helpful in explaining the mounting system, some remote control features I was unaware of, and explaining how the television automatically adjusts the the picture to the quality of the feed. Met them at the door and walked through the removal of the old television, relocating the mount, and installing the new unit. Walked me through the features and took the time to let me try so I understood how to get to some menus. Friendly, courteous, professional - second installation from Mission Viejo Geek Squad and both times were excellent.

Excellgreat. Thank you Jackt job by the men who came to my house to install a 65 inch TV on wall. They left everything clean and TV working

No matter where my next television purchase occurs, I will definitely call the Geek Squad for my TV mounting services. These young men arrived as scheduled, were very professional, and completed my television installation without issue. I could not have asked for a more positive television installation experience.

The Geek Squad was friendly & professionally. They were knowledgeable about the products and thoroughly explained how each worked.

These guys were on time and very professional. They were quick to install and explain. I over purchased items I didn't need, so I was able to return them the next day and get my money back. I would not have known this if it weren't for them.

Great service and the geek squealed installed in perfectly and even asked if I wanted it set up for me. They worked quietly and efficiently as I am working from home and once they were ready to drill, asked me for confirmation on the system. My only complaint is when they pulled the covers off the screen. It left residue that they ignored.

The 2 workers did an excellent job installing my new 65in tv on the wall. They were very professional and friendly. I really appreciate the extra effort they put into cleaning up the dust from drilling, wearing shoe covers without being asked to, respecting me and my home, and being very helpful in showing me how to operate everything. I would highly recommend the 2 workers I had, I feel kind of bad that I don’t remember their names but they did a superb job and made me felt happy to be a Best Buy customer.

This is my third time using geek squad installation. I’m extremely impressed with the level of professionalism, knowledge, and speed of this team. I prefer making all of my large purchases through Best Buy just because I like having the support of geek squad.

I had them install several tv’s on the same day. My new one was an 86 “. I’m a bit of a tech dummy. They patiently showed me everything. Also didn’t try to sell me things that I didn’t need. They were super nice and everything was done efficiently and neatly.

great size TV great picture too for a my basement living room

I had Cameroon and Lucas do my TV wall mount. These two high tech did a great job mounting my TV and then set everything up. They are so good no one could come close to these two guys. I am so pleased with their work and knowledge of the tv was very impressive this was the best service I have ever had.

Have been using the Best Buy Protection plan for a year now and it's really good. The installation is included when we bought the TV. The geek squad set up the TV and did it without any hassle. Highly Recommend!

Techs advised us if arrival. Were perfectly on time. Neat. professional And did a great job. Great clean up. Very knowledgeable. Thank you Best Buy

The two person team that came in to install the TV, receiver, DVD player, and TV mount came a bit later that when they said they would but they kept me informed until they got here so I had no worries. They made my life very easy by unpacking everything, uninstalling my previous gear, and installing the new things and then setting it up to work properly. It took them a bit more than half a day to do that and when they were done, I had a system that was up and running with not effort on my part.

The team was very efficient and knowledgeable. I had a preexisting TV mont and all they had to do is install it on the mont and they would have been done. In stead they took the time to ask questions to make sure the location of the current mount would be goid for my needs. Instead of taking the easy wayout they took the I want to make we the customer is satisfied route. That's REFRESHING these day.

The service provided was excellent but for just the replacement of the projector it was exorbitantly expensive.

The two agents were very helpful and extremely knowledgeable about their job. Lead agent patiently explained how and what he was doing, then they both demonstrated all we needed to know to enjoy it.

Great job!! Very professional! Cleaned up.. explained all the options on our new TV. Help set up prefer channels.

Install was quick and looks great! I had an incompatible mount but agents had spare ones available and saved the day. Saved me a lot of time and headache. Worth every penny.

These guys were great. Took my old TV and mount down, put up a new mount and TV to my specifications. Made sure everything worked correctly. Even had to make a change to my AVR, I had a setting wrong. Very professional and nice guys.